Access Management Lead

You will use your leadership and organizational skills to support the access management specialsists that ensure client access control systems and processes. This role will also utilize their badging and security experience to coordinate and/or support cross-functional programs and projects related to access management operations, in line with client requirements.

Key Responsibilities: 

• Lead day-to-day global badge operations management 
• Hands-on operational involvement including processing Jira tickets, supporting new employee onboarding, and driving continuous program improvements 
• Implement secure access zones and aide in the development of physical access infrastructure that supports identity management and RBAC/ABAC policies 
• Serve as key POC for access-related escalations  
• Build strong partnerships with client, vendors 
• Monitor access management metrics and performance  
• Provide guidance and counseling support to internal team members  
• Oversee performance several Access Management Specialists  

Required Qualifications: 

• Minimum of 3-5 years of experience in Security Badging, Access Control fields.  
• 2-3 Years of Leadership experience overseeing operations 
• Proven experience with security access control systems (e.g., CCure, Kastle, Brivo, and property management access platforms) 
• Strong background in access management within security operations 
• Experience with Genetec is highly preferred 
• Experience and knowledge in hardware functionality and locking mechanisms is a huge plus  

Work Schedule: 

• Primary schedule: Monday through Friday 8am to 5pm 
• Flexibility to provide support on weekends as business needs arise