GSOC Operator

What you will do

• Utilize specialized intelligence platforms and Open Source Intelligence (OSINT) to monitor geopolitical events, social unrest, and environmental hazards that may impact global assets or personnel.

• Manage and monitor enterprise-level Video Management Systems (VMS), Physical Access Control Systems (PACS), and global alarm monitoring software to ensure real-time situational awareness.

• Serve as the central communication hub during critical incidents, coordinating the response between local security teams, executive protection details, and emergency services using Incident Command System (ICS) protocols.

• Execute emergency mass notification procedures to provide timely, accurate safety alerts and instructions to employees and stakeholders during crisis events.

• Conduct real-time tracking of high-value assets and executive travelers, providing pre-trip briefings and active monitoring in high-risk environments.

• Analyze complex data streams to produce actionable intelligence reports, daily shift logs, and executive-level briefings on the current global threat landscape.

• Perform regular audits of security technology integrators and remote hardware to identify vulnerabilities or technical failures, ensuring 100% operational uptime.

• Provide remote support and verbal de-escalation guidance to field personnel during high-pressure interactions or security breaches.

What is required

• Must be eligible for employment within the United States

• Must be a minimum of 18 years old per state licensing guidelines

• Must be able to pass an extensive background check and drug screening 

• Must live within driving distance 

• Must have at least 5+ years of physical security experience

• Must have a current BSIS guard card or eligible to qualify for guard card

• Must have a high school degree or equivalent

• Demonstrated competence in reacting to and handling emergencies

• Ability to effectively communicate with people at all levels and from various backgrounds

• Good judgment with the ability to make timely and sound decisions

• Ability to understand and follow written and verbal instructions

• Ability to work independently and as a team member

• All applicants must be able to pass the Surefox Physical Agility Test (SPAT), with or without reasonable accommodation, prior to the scheduled start date.

• Please be aware that passing the physical agility test is a requirement for this position.

• The SPAT is a timed sequence of multiple physical events requiring you to progress along a predetermined path from event to event in a continuous manner until complete

• CPR/First Aid/AED for all ages is required

• Ability to work nights, weekends, and holidays as required

• Demonstrate an operational understanding of today’s technology across all platforms

• Strong writing and interpersonal skills

What is Desired / Optional

• Educational Background: Bachelor’s Degree in Criminal Justice, Intelligence Studies, or a related field.

• Professional Experience: Prior Military or Law Enforcement (ODO) experience is highly prioritized.

• Technical Certifications: Formal GSOC Operator certifications or experience with advanced security integrators.

• Specialized Permits: Current CCW or firearms permits for potential transition to armed agent status or hybrid monitoring-response roles.

• Specialized Training: Proficiency in Incident Command System (ICS) protocols, OSINT threat monitoring, crisis de-escalation, and emergency medical response (CPR/First Aid/AED).

• International Proficiency: Experience with overseas protection assignments and international travel logistics.

Compensation (as applies to the position): 

• Hourly Rate: $40-$50/hr 

• 401(k) plan with competitive employer match

• Eligible for holiday bonus pay if covered shifts are scheduled and actually worked on Surefox recognized holidays

• Holiday pay offered for qualifying covered shifts

If you share our values and are ready to build your next career, we want to hear from you!