Community Support Operations Assistant

About Young Community Developers

Established in 1973, YCD is a nonprofit organization who serves residents of all ages living in the most historically underserved communities of San Francisco. YCD takes a holistic approach via a delivery eco-system of services designed to empower residents in achieving economic mobility, in turn building and sustaining a positive community by providing them with education opportunities, workforce development training, and social services. YCD’s philosophy is that every individual should have the right to sustainable and generational economic mobility, aiming to break the cycle of poverty. Each year YCD provides around 1,200 community members with employment and training services through their programs and partnerships. YCD is also proud to share that they have been voted by Nonprofit Times as one of the top 50 best non-profits to work for in the United States!

Project Overview

The Community Resource Vehicle (CRV) Project is powered by philanthropic partners to address systemic barriers that impact economic mobility of residents living in San Francisco’s Southeast Sector. Our project has been designed to provide critical mobile services that link to workforce development, economic wellbeing, and service coordination. Southeast Sector residents shall be able to access services through a fully equipped mobile vehicle.

Position Summary

This role is part-time, non-exempt, requiring high flexibility. The Assistant must have a valid driver’s license and clean motor vehicle record, as their primary responsibility will be to drive the CRV.

The role of the Community Support Operations Assistant plays a critical role in supporting the CRV day-to-day by helping ensure outreach activities and essential services operate smoothly and safely. In this role, the Assistant supports community engagement efforts through event preparation, supply distribution, site set-ups, and general operational assistance, helping ensure families and residents can access services without barriers.

This position also provides logistical, operational, and on-site support for both community outreach and YCD sites by providing maintenance assistance as needed to maintain clean, safe, and welcoming spaces. Maintenance responsibilities are entry-level and supportive in nature, including basic upkeep, reporting facility issues, and assisting with routine tasks under guidance.

RESPONSIBILITIES:

Support community outreach and program activities through setup, breakdown, and on-site assistance
Transport outreach employees, materials, supplies, and equipment between YCD sites and partner organizations
Assist with basic maintenance tasks and facility upkeep as needed
Maintain cleanliness and organization of community spaces, offices, and grounds
Support events, workshops, and service days with logistics and material coordination
Follow safety procedures and promptly report hazards or maintenance concerns
Work collaboratively with program staff, maintenance staff, and community partners

WHAT YOU WILL BRING

High school diploma or equivalent and a minimum of 2 years community outreach experience
Valid Driver's License and clean driving record
Excellent cross-cultural communication skills and the ability and willingness to work with economically and culturally diverse clientele from various professional and ethnic backgrounds.
Excellent interpersonal and communication skills, written communications, patience, diplomacy, and high level of customer service skills
Ability to think critically, solve problems and be resourceful
Embraces cultural differences and is willing to foster diversity, equity and inclusion
Self-motivated individual who has a passion to ensure that program goals, objectives and tasks are completed timely
An efficient multi-tasker who demonstrates effective time management and the capacity to meet competing deadlines
Must have proven ability to work both independently and as part of a team
Strong commitment to the mission of Young Community Developers Inc. and to individuals from diverse populations
Continuous commitment to improve occupational knowledge
Demonstrate competency with using Microsoft Office Suite, Google platform, Zoom and other technology platforms

LOCATION: San Francisco, CA

JOB TYPE: Part Time; 20/hours- non-exempt

COMPENSATION: $25.00 per hour

BENEFITS PACKAGE

We recognize there are many factors that influence your overall satisfaction both at work and in your personal life. Under our Total Rewards Package, we provide an integrated mix of compensation, benefits, company culture, and resources to our employees that help you reach a happier, more balanced life. Our work environment is built around collaboration and partnership, teamwork, community, diversity and inclusion. Some of these offerings include:

Competitive compensation to reward you for your hard work every day
Accrued paid sick time based on hours worked
Mental Health & Wellness services for all employees
Professional development program to promote career advancement
Discounts in retail, travel, and entertainment
A fun, purposeful, and inclusive culture through in-office events, volunteerism, and community-based networking opportunities

Young Community Developers is an “at-will” and Equal Opportunity Employer.

Applicants and employees shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, mental or physical disability, sexual orientation, gender (including pregnancy and gender expression) identity, color, marital status, veteran status, medical condition, or any other classification protected by federal, state, or local law or ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

ADDITIONAL QUALIFICATIONS:

To best mitigate the spread of disease and protect our staff, it is a condition of employment that all employees be fully vaccinated against COVID-19. Because YCD prioritizes the health and well-being of employees, proof of vaccination will be required upon hire and be kept on file for each employee.

Learn more about this Employer on their Career Site