Recruitment Support Specialist

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life.

With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.

POSITION DUTIES

This is a junior role designed for individuals looking to build experience in recruitment and HR operations within a healthcare environment. While prior exposure to HR is required, training and structured support will be provided.

This is a part-time, temporary position starting at 20 hours per week, with the potential to grow into a full-time, ongoing role if there is mutual interest. The position is hybrid and will require onsite in San Francisco two days per week, with occasional travel to the South Bay (San Jose) for hiring events. 

Sourcing & Recruitment

• Support sourcing efforts for home care and entry-level healthcare roles through job boards, community outreach, referrals, and hiring events

• Conduct initial candidate screenings and coordinate interviews with hiring managers

• Maintain consistent candidate communication and provide timely follow-up

• Accurately track candidate activity within the ATS

• Assist with on-site and mass hiring events in San Francisco and occasional San Jose locations

• Partner with Talent Acquisition team members to ensure alignment with IOA mission, values, branding, and compensation philosophy

Onboarding & Pre-Employment

• Provide ongoing support to new hires as they complete onboarding tasks to ensure start-date readiness

• Launch background checks and pre-placement health screens

• Guide candidates through physicals, TB clearance, Live Scan, and required documentation

• Support HRIS onboarding processes, including I-9 and E-Verify tasks

• Help facilitate New Employee Orientation (NEO) and first-day experience across regional offices

HR Operations & Compliance

• Enter new hire and employee status changes into HRIS while ensuring data accuracy

• Maintain electronic personnel files and assist with audit preparation

• Respond to employee and manager inquiries with professionalism and discretion

• Support quality control measures and process improvements

• Document and update Standard Operating Procedures (SOPs) as needed

• Maintain confidentiality of candidate and employee information

• Other duties as assigned

PREFERRED QUALIFICATIONS

• Interest in recruitment, HR, or healthcare operations; prior internship or administrative experience is a plus

• Exposure to onboarding, compliance, or HR systems preferred

• Familiarity with Workday or similar HRIS systems preferred

• Strong organizational skills and attention to detail

• Customer-service oriented with sound judgment and professionalism

• Cantonese fluency strongly preferred

PHYSICAL AND LANGUAGE REQUIREMENTS

• Excellent written and verbal communication skills

• Strong tech skills (typing, excel, word and PowerPoint)

• Ability to comprehend detailed written materials and instructions

• Ability to travel to different Bay Area locations as needed

COMPENSATION

Range: $30–$35 per hour

Compensation is dependent on experience, education, and other factors. The range does not include additional equity, benefits, or other non-monetary compensation.

Beware of Hiring Scams

We are aware that some third parties have reposted our job listings in an attempt to scam applicants. Please be cautious and only apply through our official channels.

• Institute on Aging will never request payment or sensitive personal information such as Social Security numbers during the hiring process.
• All official communication will come from a verified IOA email address.
• If you receive any suspicious communication or requests, report them to talentacquisition@ioaging.org.
• All legitimate job openings can be found on the Institute on Aging Careers Page.

We encourage you to learn more about IOA by visiting us here.

IOA reserves the right to adjust work hours or duties when appropriate.

Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.