Alumni & Community Engagement Manager

Job Description

Alumni & Community Engagement Manager

Position Type:   

Full Time

Exempt

Hybrid Scheduled (work in the office 2 days/week, on a fixed schedule of Mondays & Thursdays.)

Location:         Los Angeles OR San Francisco OR Washington, DC

Residency Requirements: 

Washington D.C.: For all positions based in the Washington, D.C. office, residency within Washington D.C., Maryland or Virginia and within a reasonable commutable distance to the assigned office is required depending on the firm's discretion and the nature of the role.

Los Angeles and San Francisco Offices: For all positions based in the Los Angeles and San Francisco offices, residency within the state of California and within a reasonable commutable distance to the assigned office is required depending on the firm's discretion and the nature of the role.

Salary Range for Los Angeles AND Washington, DC:         $140,000.00 - $160,000.00 *

Salary Range for San Francisco:         $154,000.00 - $164,000.00 *

*The salary range is the one that Munger, Tolles & Olson LLP reasonably expects to pay for this position.  The salary range does not guarantee, obligate, nor set expectations of an applicant’s wage in the event of hire.  The posted range is only one component of Munger, Tolles & Olson LLP’s Total Rewards package.

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The Alumni and Community Engagement Manager is a highly visible, client-facing role that will be responsible for developing, supporting, driving, and executing the vision and strategy of the Munger, Tolles & Olson alumni and community engagement programs. The Alumni and Community Engagement Manager will take the lead assessing current programs, recommending improvements, and creating and executing an effective strategy, while also leading day-to-day support. The Alumni and Community Engagement Manager will work internally with all levels of the firm and coordinate externally with MTO alumni and various community/industry groups. 

Job Functions & Responsibilities

ALUMNI PROGRAMS

• Lead the continued growth and development of an active alumni program, managing the strategy and infrastructure necessary to support communications and events for a discerning alumni group.
• Maintain a high level of interaction with external constituents and play a leading role in building alumni engagement and overall support.
• Analyze and evaluate current and potential alumni-facing initiatives and adjust as needed to maximize participation and value.
• Plan and execute focused activities (e.g., MTO Alumni Network Newsletter, networking events, office activities, and external community gatherings) that align with the cultural, attorney development and business development goals of the MTO Alumni program.
• Oversee implementation and timely maintenance of the MTO alumni contact database.  
• Work with the Marketing team to develop and execute an internal and external communications plan that builds alumni brand recognition, including newsletters, spotlight interviews, thought leadership pieces, speaking opportunities and social media outreach.
• Work with the Recruiting and Attorney Development teams to manage the integration of departing attorneys into the alumni program, and support career placement opportunities, including helping to fill client openings.

COMMUNITY ENGAGEMENT/MTO FOUNDATION

• Manage routine operations and marketing deliverables for the MTO Foundation, a non-profit public benefit corporation funded by contributions from the firm’s partners. This will include working with the Graphics team to develop sponsorship ads and other collateral; event management and tracking; and determining ROI of each donation.
• Analyze and evaluate current MTO Foundation donations, sponsorships and other activities, and advise the Foundation committee on potential adjustments to increase value to the firm.
• Ensure donations comply with all federal, state, and local requirements, and meet the Foundation’s giving guidelines.
• Manage and respond to funding inquiries, and work with the Finance team to manage the annual budget and record of giving. 
• Provide leadership and collaborative support for high profile firm commitments to the community, including the Food From The Bar campaign across all three offices. 
• Identify opportunities to engage with clients through existing or new community activities and work with Business Development team members to drive internal participation accordingly.
• Manage the firm’s internal and external communications relating to the MTO Foundation, including all collateral for events supported by Foundation grants.     

GENERAL

• Provide managerial oversight, including setting priorities, delegating tasks, and mentoring direct report(s).
• Contribute to marketing technology systems with the alumni and client experience in mind and make recommendations to improve and increase user engagement.
• Support firm-wide knowledge management efforts, including maintaining data, tracking engagement, compiling metrics and analytics, and reporting on progress.
• Collaborate with other members of the Business Development and Marketing team to ensure that relevant materials are updated regularly, with content that reflects the substantive strengths, accomplishments and current activities of the firm.
• Lead meetings with internal and external stakeholders, supervise various team members and projects, and support firm leadership with special projects.
• Review and interpret client, financial, industry and other data and respond to requests for information in a timely manner.
• Perform other duties as assigned.

Tools

• Microsoft Office Suite
• Dynamics 365, Power BI or similar programs

Document management systems

Minimum Job Qualifications

• Bachelor's degree and 5-7 years of progressively responsible business development and/or client relations experience with at least two years of experience managing high profile events, alumni programs or community initiatives; or an equivalent combination of education and experience.
• Law firm or other professional services experience is required.
• Demonstrated ability to lead others, delegate tasks, and provide performance feedback.
• Experience with contact management and/or event management systems, and discretion in dealing with confidential information.
• Strong interpersonal skills and ability to build relationships with a wide range of individuals.
• Excellent writing skills, combined with the ability to communicate and collaborate effectively with attorneys, executive management and peers.
• Results-oriented with time management and organizational skills to prioritize work and handle multiple projects simultaneously in a fast-paced, constantly evolving environment.
• Experience managing multiple edits from multiple contributors, sometimes contemporaneously.
• Ability to take initiative, anticipate needs, and exercise independent, sound judgment to influence decision-making and effectively interface with executive management.
• Commitment to exceptional client service and dedication to high-quality work.
• Proficiency with Microsoft Office Suite and experience with document management systems, Dynamics 365, Power BI or similar programs; knowledge of website platforms/social media tools and resources a plus.
• Flexibility to adjust work schedule according to workload demands with night and weekend availability on occasion.

Physical Demands

Writing, typing, reading, speaking, hearing, seeing, sitting, bending, reaching, occasional lifting of materials up to 25 lbs.

Working Conditions

Quiet office environment in a high-rise building, seated the majority of the time

Direct Reports

Marketing Assistant

Competencies

• Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Being resilient: Rebounding from setbacks and adversity when facing difficult situations.
• Collaboration: Building partnerships and working collaboratively with others to meet shared objectives.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Drives results: Consistently achieving results, even under tough circumstances.

• Situational adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations.
• Interpersonal savvy: Relating openly and comfortably with diverse groups of people.
• Plans and aligns: Planning and prioritizing work to meet commitments aligned with organizational goals.
• Tech-savvy: Anticipating and adopting innovations in business-building digital and technology applications.

The Alumni and Community Engagement Manager role is an amazing opportunity available on our team of professionals at Munger, Tolles & Olson, LLP! We offer competitive pay, benefits and an opportunity to make an impact in today’s world.

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About Munger, Tolles & Olson

Munger, Tolles & Olson has topped The American Lawyer’s A-List a record eleven times and maintains the highest average A-List ranking in the history of the award.

We strive to hire only the most qualified and creative lawyers. We believe that clerkships provide valuable experience. In this regard, nearly 75% of our lawyers and over 80% of our litigators served as law clerks to federal or state judges and sixteen attorneys were clerks to U.S. Supreme Court Justices. We recruit and retain the best professional talent to support our Attorneys with a focus on service and excellence. We have a full spectrum of functional positions including Information Technology, Information Security, Accounting, Human Resources, Legal Support, and Marketing.

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MTO is an equal opportunity employer and does not discriminate in employment on the basis of race, including but not limited to hair texture and protective hairstyles (for example, braids, locks, and twists), color, ethnicity, religion, gender, gender identity or expression, pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth and breastfeeding, marital or domestic partner status, parental or family care status, national origin, ancestry, age, sexual orientation, disability or medical condition, genetic characteristic, political affiliation, military or veteran status, or any other characteristic protected by federal, state or local law.  It is the policy of Munger, Tolles & Olson LLP to prohibit discrimination, unlawful harassment (including sexual harassment), and retaliation.  This commitment prohibits such conduct by any individual involved in MTO’s operations and by anyone doing business with or on behalf of Munger, Tolles & Olson LLP.

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Munger, Tolles & Olson LLP (MTO) does not accept unsolicited resumes from 3rd parties or agencies.  Any unsolicited resumes and profiles received from 3rd parties or agencies will be considered property of MTO and no fees will be due or paid.  If you wish to become an approved Agency with MTO, please contact a member of the MTO Talent Acquisition Team.