Community Outreach Representative - Field Remote - Must live in San Joaquin, Merced or Stanislaus County

Experience: 

Required:  

• Minimum 2 years of experience in community outreach, grassroots marketing, field sales support, or customer engagement roles 

• Demonstrated experience generating leads through in-person, community-based events 

• Experience engaging and building trust with seniors, low-income, or underserved populations 

• Comfort operating independently in a field-based, territory-driven environment 

Preferred:  

• 3–5 years of experience in healthcare, managed care, or Medicare/Medicaid markets 

• Prior experience in a Medicare Advantage, Medi-Cal, or health plan outreach role 

• Experience working with Salesforce or equivalent CRM in a field sales or outreach capacity 

Education: 

Required: High School Diploma or GED equivalent 

Preferred: Associate's or Bachelor's degree in Communications, Public Health, Marketing, Business, or a related field 

Training: 

Required:  

• CMS Medicare Marketing Guidelines training (or willingness to complete within 30 days of hire) 

• Salesforce CRM onboarding training (or equivalent CRM system training) 

Preferred:  

• Completion of a Medicare Advantage or managed care product knowledge certification 

• Cultural competency training for working with seniors and diverse populations 

Specialized Skills: 

• Community Engagement & Relationship Management  — Ability to develop trusted, sustained relationships with community venues, influencers, and organizations that convert to consistent lead generation activity 

• CRM / Salesforce Proficiency — Proficient use of Salesforce or equivalent CRM for daily activity logging, lead tracking, and event documentation; accuracy and timeliness are essential to pipeline management 

• Event Planning & Execution  — Skilled in coordinating end-to-end event logistics, including vendor coordination, material prep, on-site facilitation, and post-event follow-up 

• Verbal Communication & Public Presentation — Strong ability to present product information clearly and persuasively to diverse audiences, including seniors and non-English-speaking populations 

• Compliance Knowledge — CMS Medicare Marketing Rules — Working knowledge of CMS marketing and outreach guidelines for Medicare Advantage, including rules governing event types, materials, and enrollment conversations 

• Microsoft Office Suite — Proficient in Word, Excel, and PowerPoint for reporting, calendar management, and presentation preparation 

• Data Reporting & Activity Tracking — Ability to compile, review, and submit accurate activity reports; comfort interpreting KPI data to assess outreach performance and make adjustments 

Licensure: 

Required: 

• Valid state driver's license, current auto insurance, and vehicle registration 

• State Health Insurance License — or must obtain within 6 months of hire date 
   

Essential Physical Functions: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. 

2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.