The Hearing Center, a privately-owned Audiology practice in San Jose, CA is seeking a Front Office Professional to join our team.We have been helping patients in our community for over 45 years and we are passionate about providing both the best hearing healthcare technology available and the best patient experience possible.

We seek a sales-focused customer service or administrative front office professional who is passionate about helping people and interested in developing a career in the field of Audiology.

If you are motivated to go above and beyond, inspired by working with the best team, and compelled to do the right thing then our organization is exactly what you’ve been looking for.

CULTURE, ATTITUDE, and ATTRIBUTES are very important to us so the ideal candidate must be:

People-oriented
Independent
Patient-centric with great listening skills
An organized multi-tasker
A self-starter who exudes positive energy
Friendly & compassionate
A great teammate

The following DUTIES & RESPONSIBILITIES are central to the role:

Manage patients scheduling and confirming appointments
Insurance verifications & prior authorizations
Maintain patient records & manage patient charts
Extensive Customer Service utilizing email, phone calls, and in-person interactions
To ensure success candidates should also possess the following EXPERIENCE & SKILLS:
Demonstrated experience building strong and positive relationships with patients or customers
An ability to communicate verbally & in writing with utmost clarity
Proficiency with MS-Office & other medical practice software
High School Diploma
Business school or Associate degree preferred

We offer a competitive salary, paid time off, and an amazing work environment

Candidates must be authorized to work in the US for any employer.

We are an Equal Opportunity Employer.

Learn more about this Employer on their Career Site