Admissions coordinator

JOB DESCRIPTION

Admissions Coordinator

DEPARTMENT: Administration

ESSENTIAL JOB FUNCTIONS:

• Perform customer service duties including but not limited to routine QA rounds to ensure the facility is odor and obstacle free, maintaining refreshments for visitors including the baking of cookies/bread, and answering of phones in a courteous and professional manner
• Develop and maintain business relationships with Discharge Planners, Case Managers, and Physicians to generate placement referrals
• Coordinate the admission of residents to the facility by communicating with other departments, external organizations, agencies and healthcare facilities. Ensure resident rooms are admission ready
• Provide tours to perspective patients, family members or responsible parties
• Complete the admission packet with the residents and/or responsible parties
• Assist in the orientation program for residents in accordance with established policies and procedures
• Assist patients with financial and legal matters, i.e. Medicare, Medicaid benefits, Social Security, VA, etc.
• Assist patients to determine how they would like to make decisions about their health care, and whether or not they would like anyone else involved in these decisions
• Interview residents and obtain required information and signatures. Including discussion of room rates, billing procedures, visitor/guest privileges, restrictions, and resident care procedures as appropriate
•  Keys information into computer systems, including EMR