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Job Summary:
In addition to the responsibilities listed below, this individual contributor role is also responsible for normalizing the environment; preparing children psychologically for tests, surgeries, and other medical procedures; providing support for grief and bereavement, including legacy building and memory making; supporting children and families during medical procedures and identified stress points; fostering sibling understanding, coping, and support; and developing care plans based on assessment of the childs development, temperament, coping style, culture, potential stressors, family strengths, needs, and social supports.
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This includes proactively engaging children in therapeutic medical play and recreational play that promote self-healing, self-expression, understanding, and mastery; leading patient- and family-centered care practice; delivering and promoting non-pharmacological pain management; ensuring and coordinating trauma support and education; and leading and/or implementing process or performance improvement efforts
Essential Responsibilities:
- Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and  feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.
- Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.
- Provides ongoing assessment by: using comprehensive knowledge to provide ongoing periodic assessment of the patient and their familys needs and progress; and adjusting treatment and/or care plans as needed based on ongoing assessment, with minimal oversight.
- Ensures stakeholder alignment by: collaborating with healthcare professionals that are primarily within the organization to provide services to patients and their families; notifying the patients Interdisciplinary Group (IDG) of significant changes in the patients condition according to agency policy; and record keeping for donations or services donated.
- Contributes to policy compliance by: maintaining patient records and documentation of all care, interventions and care coordination per law, regulation, and agency policy, with limited supervision; and adhering to departmental and organizational policies as well as maintaining patient confidentiality by following related laws and regulations (e.g., Health Insurance Portability and Accountability Act).
- Administers treatment and/or care by: using comprehensive knowledge of therapeutic techniques to provide therapy services and/or psycho-social support through all phases of care, taking into consideration age and developmental needs; uses moderately complex strategies to educate and instruct the patient, patients family, and/or staff on services, as required; and observing and identifying changes in patients behavior or condition to adapt treatment or care, with limited supervision.
- Contributes to treatment and/or care delivery development by: conducting moderately complex assessments of patients well-being to determine the most appropriate treatment or care plan; and establishing goals and objectives for patients and making necessary revisions per agency policy, with minimal guidance.
Minimum Qualifications:
- Minimum three (3) years of experience in a CLS I or equivalent role.
- Bachelors degree in Child Life, Psychology, Human Development, Behavioral Health, Social Work, Art, Music, or Play Therapy, or a directly related field.
- Child Life Specialist Certificate required at hire
Additional Requirements:
- Knowledge, Skills, and Abilities (KSAs): Issues and Crisis Management; Confidentiality; Health Care Compliance; Health Care Policy; Creativity; Acts with Compassion; Conflict Resolution; Intercultural Skills; Interpersonal Skills; Managing Diverse Relationships; Relationship Building; Community Engagement; Psychology Knowledge; Behavioral Health Practice Protocols and Guidelines; Child and Adolescent Mental Health Treatment; Behavioral Health Treatment; Specialized and Informed Psychological Care; Child Development; Trauma Informed Care
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