Senior Operator, Technology Support

At Bloom Energy, our vision for a world powered by clean, reliable, and affordable energy is more than just a dream, we’re making it reality. 

For over two decades, we’ve been at the forefront of the global energy transition, pioneering solutions that empower critical industries to thrive in a rapidly digitizing, energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining what’s possible by delivering energy abundance for all. With more than 30,000 fuel cell modules deployed worldwide, we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled “time-to-power” capabilities, reliability, and sustainability, ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm. 

At Bloom, we thrive on collaboration, bold thinking, and relentless innovation. We believe that, together, we can create a brighter, more sustainable future while tackling the most pressing challenges of the 21st century. 

This is a fully on-site, in office role. 

Job Responsibilities:

· Build deep expertise in islanded operation of Bloom Energy fuel cells.

· Address system alarms promptly and execute corresponding corrective actions.

· Analyze fleet data and performance trends to uncover systemic issues and determine their root causes.

· Collaborate with Controls, Product support and Technical Support Engineers to drive improvements in control algorithms, system health and reliability.

· Create, update, and maintain standard operating procedures (SOPs) and troubleshooting guides (TRGs).

Skills and Experience:

· 2+ years of experience working with DSC/SCADA environment

· Technical knowledge of mechanical systems, piping and instrumentation diagrams (P&ID, plumbing and valve operation)

· Demonstrates a consistently positive, solutions-oriented mindset aligned with organizational expectations

· Exhibits a foundational understanding of Bloom fuel cell functionality, with the ability to recognize and support essential aspects of islanded system operation.

· Exhibits strong self-motivation and the ability to operate effectively in a fast-paced, dynamic work environment

· Possesses excellent written and verbal communication skills suitable for cross-functional coordination

· Proven ability to take initiative and execute responsibilities independently with minimal oversight

· Strong analytical capability with proficiency in Microsoft Office applications and related productivity tools

· Willingness and ability to support a 24/7 operational environment as required by business needs

· Ability to work assigned 8-hour shifts as part of a full-coverage, around-the-clock operational model

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