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San Jose, CA or Remote
About Arrcus
Arrcus was founded to enrich human experiences by interconnecting people, machines, and data. The Arrcus team consists of world-class technologists who have an unparalleled record in shipping industry-leading networking products, complemented by industry thought leaders, operating executives, and Tier One VCs.
Role:
The Partner Solutions Architect is a senior pre-sales and early-deployment technical leader focused on enabling System Integrators, channel partners, and strategic services partners to successfully position, design, validate, and deliver Arrcus and ArcOS-based solutions. This role combines strong networking depth, hands-on solution validation, and partner-facing communication skills to help partners build repeatable practices around Arrcus technology while also supporting strategic end-customer opportunities. The role requires acting as a trusted advisor to partner architects, practice leaders, and delivery teams across the full lifecycle from technical discovery and architecture definition through proof of concept, partner enablement, and initial production deployments.
Responsibilities:
Serve as the primary technical interface for strategic partners, including System Integrators, service providers, resellers, and other ecosystem partners, during partner onboarding, solution evaluation, joint customer pursuits, and initial deployments.
Build trusted technical relationships with partner solution architects, practice leads, sales engineers, and delivery teams so that Arrcus becomes a preferred platform in partner-led designs and customer proposals.
Translate partner and end-customer business and technical requirements into scalable Arrcus architectures across data center, edge, core, WAN, telco, and cloud networking environments.
Lead and execute partner-focused proof of concepts, demonstrations, workshops, and design reviews; document findings, success criteria, deployment guidance, and technical recommendations.
Develop repeatable partner enablement assets such as reference architectures, validated designs, deployment guides, lab guides, demo environments, and technical training content.
Enable partners to independently position, design, and implement Arrcus and ArcOS solutions while identifying and closing technical readiness gaps.
Support joint account planning and technical strategy with Sales, Customer Engineering, Product Management, Support, and Services teams for partner-led and co-sell opportunities.
Provide hands-on guidance during initial lab validation, interoperability testing, migration planning, and early production rollouts with partner delivery teams.
Drive technical alignment between partner offerings and Arrcus product capabilities, and provide structured feedback to Engineering and Product Management on field requirements, feature gaps, competitive insights, and partner adoption blockers.
Stay current on industry standards, market trends, and competitive architectures, and articulate Arrcus differentiation in partner and customer-facing engagements.
Represent Arrcus in partner events, technical advisory sessions, industry forums, and executive or architect-level briefings.
Contribute to internal labs, automation frameworks, demo infrastructure, and best practices used by the broader Customer Engineering and partner-facing teams.
Qualifications:
BS or MS in Computer Science, Electrical Engineering, or a related technical field, or equivalent practical experience.
12+ years of experience in networking, with at least 3+ years in pre-sales engineering, solutions architecture, technical consulting, partner engineering, or a closely related customer-facing role.
Strong technical foundation in routing and switching technologies, including TCP/IP, BGP, OSPF, IS-IS, MPLS, L2 and L3 VPNs, VXLAN, EVPN, and modern data center or service provider architectures.
Deep understanding of at least one of the following domains, with breadth across several others: data center networking, service provider networking, cloud networking, edge routing, network automation, or large-scale enterprise networking.
Experience working with channel partners, System Integrators, or strategic alliances, including partner enablement, joint solution development, or technical go-to-market execution.
Proven ability to lead architecture discussions, whiteboard complex solutions, run technical workshops, and guide proof-of-concept efforts from requirements definition through documented outcomes.
Hands-on familiarity with Linux-based networking environments and common lab, interoperability, and troubleshooting tools such as traffic generators, terminal servers, DHCP or ZTP workflows, tcpdump, and Wireshark.
Experience with automation and NetDevOps or NetOps tooling such as Ansible, Python, APIs, CI pipelines, or infrastructure-as-code approaches is strongly preferred.
Ability to understand implementation realities and work effectively with partner delivery teams on migration planning, deployment validation, and operational handoff.
Strong written, verbal, and presentation skills, including the ability to communicate with engineers, architects, operations teams, and executive stakeholders.
Ability to create high-quality technical collateral including design guides, partner enablement content, workshop materials, and deployment documentation.
Networking certifications such as CCIE, JNCIE, or equivalent advanced vendor certifications are preferred.
Ideal Profile
Comfortable operating in a high-growth environment where the role spans strategy, hands-on validation, partner enablement, and field execution.
Equally effective with deep technical detail and with business-oriented conversations about partner practice development and customer outcomes.
Motivated to help partners become self-sufficient while still engaging directly on the most strategic and technically demanding opportunities.
Strong bias for action, ownership, cross-functional collaboration, and turning field learnings into repeatable scale.
Benefits
- Bonus+Equity
- 100% covered medical, dental, and vision insurance
- Parental leave
- 401k retirement plan
- Employee Assistance programs
- Health & wellness program and resources
- Weekly Catered lunches at our San Jose office.
- Monthly happy hours at our San Jose office.
Equal Opportunity
At Arrcus, we’re proud to be an equal opportunity employer – We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. A strong belief of culture addition will propel us forward, together.
With this, we consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, benefits, compensation and training.
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