Barback/Runner

We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

Job Description

Food Runner Job Responsibilities:

• Picks up food product for orders placed by the service staff and delivers the meal to our guests.
• Assists the kitchen and service staff as needed to maintain the highest level of food quality, presentation, and timing to optimize our guests dining experience.
• Sets up the front line with the equipment, plateware, and smallwares needed to effectively serve all food products.
• Keeps station restocked throughout the shift.
• Cleans large and small trays and tray stands to be ready for service.
• Reads order tickets as they arrive and place onto ticket minder.
• Tracks cooking times on all orders, checks finished product for proper degree of doneness, appearance, and plate presentation.
• Garnishes finished entrees according to house specifications and procedures.
• Assists the server as needed to optimize the guest’s dining experience.
• Accomplishes all job duties while adhering to all safety guidelines and practices throughout the shift.
• Reports any unsafe condition, unsafe act, accidents and/or injuries to the chef or other manager on duty.
• Correctly completes closing duties at the end of each shift.
• Assists Chef and other kitchen personnel in accomplishing closing duties and kitchen cleanliness.
• Completes all side work in the front and/or back of the house as assigned and scheduled by the members of the management team.
• Assisting with opening and closing duties, such restocking the bar with garnishes, straws, and napkins, ensuring that Bartenders have clean towels, glassware, etc.
• Ensuring bar is well-stocked with ice, liquor, wine, and beer.
• Checking taps and appliances to confirm that they are working properly, making minor repairs or changing out kegs, if needed.
• Keeping the bar clean by wiping down surfaces, sweeping and mopping, removing soiled glassware, scrubbing coolers and storage areas, and emptying trash receptacles.
• Learning about menu items and memorizing cocktail recipes.
• Taking orders, preparing drinks, bussing tables, opening tabs, and processing payments especially during peak hours.
• Speaking to customers, answering questions, handling complaints.
• Maintain records and report levels of usage to assist in reordering process and ensuring that delivered items are stored properly.

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Pharmacy, Dental, and Vision Insurance

• 401(k) Retirement Plan with Company Match

• Paid Vacation and Sick Days

• Paid Funeral Leave

• Sonesta Hotel Discounts

• Educational Assistance

• Paid Parental Leave

• Referral Incentive

• Doctor Clinic

• Sick Incentive

• Development Programs

• Milestone (Years of Service) Incentive

• Employee Cafeteria  

• Company Paid Life Insurance

• Various Employee Perks and Discounts

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.