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JOB TITLE: Sales Administrator
EMPLOYER: Pinx Catering
DEPARTMENT: Sales   
REPORTS TO: Sales Manager/Assistant Sales Manager
SUMMARY: As a Sales Administrator, you will be responsible for managing various administrative tasks to support our sales team and ensure the smooth operation of our sales processes.
About the RoleÂ
Pinx Catering is seeking a highly organized, personable, and detail-oriented Sales Administrator to support our catering sales team and help deliver an exceptional client experience from initial inquiry through event completion.
This role is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and can confidently balance multiple priorities while maintaining accuracy and professionalism.
Key Responsibilities
Support the sales team with day-to-day administrative and organizational needs.
Respond to incoming catering inquiries by phone, email, and other communication channels.
Enter, maintain, and update client and event information in company systems.
Prepare proposals, estimates, contracts, invoices, and other client-facing documents.
Coordinate with clients, sales managers, event staff, and operations to ensure accurate event details.
Track leads, follow-ups, proposals, bookings, and sales activity.
Schedule tastings, meetings, site visits, and other client appointments.
Assist with menu selections, event details, guest counts, timelines, and special requests.
Follow up with prospective clients and help move qualified leads through the sales process.
Maintain organized digital files and accurate records.
Assist with event calendars, sales reports, and other administrative projects.
Provide excellent customer service and represent Pinx Catering with a warm, professional attitude.
Support the team during busy periods, including evenings or weekends when needed.Â
Qualifications
1–3 years of administrative, sales support, hospitality, catering, or customer service experience preferred.
Excellent organizational and time-management skills.
Strong written and verbal communication skills.
Exceptional attention to detail and accuracy.
Comfortable managing multiple projects and deadlines simultaneously.
Proficient with email, Microsoft Office/Google Workspace, and basic computer systems.
Experience with CRM, catering, event-management, or scheduling software is a plus.
Professional, positive, and solutions-oriented approach.
Ability to work independently while collaborating effectively with a team.
Hospitality or catering experience is highly desirable.
What Success Looks Like
The successful Sales Administrator keeps the sales team organized, ensures client information is accurate and up to date, follows through on details, and helps every client interaction feel seamless and professional.
The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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