Customer Service Representative (CSR)

Job DetailsLevel: EntryJob Location: Corporate - SAN MARCOS, CA 92078Position Type: Part TimeEducation Level: High SchoolSalary Range: $17.25 - $22.50 HourlyJob Category: Customer Service  SoCal Volleyball Club is seeking a friendly, organized, and service-oriented Customer Service Representative (CSR) to serve as the first point of contact for our families, athletes in house. This role is essential in ensuring clear communication, smooth operations, and a positive experience for everyone involved in our club.   Key Responsibilities Serve as the primary point of contact for parents and athletes in person   Provide accurate information regarding programs, tryouts, clinics, tournaments, and club policies   Assist with registration, payments, and account management   Support coaches and leadership with administrative tasks   Address questions and concerns professionally; escalate issues when appropriate   Perform light facility upkeep and cleaning as needed   Assist with apparel sales and merchandise management Help foster a welcoming, organized, and positive club environment QualificationsRequired: Prior customer service and/or administrative experience preferred   Strong communication and interpersonal skills   Highly organized with exceptional attention to detail   Proficient in email, spreadsheets, and online registration platforms   Ability to multitask in a fast-paced environment   Strong problem-solving skills   Ability to lift and push up to 25 lbs   Friendly, professional, and solution-oriented demeanor   Must be at least 18 years old   Availability to work evenings and weekends