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Senior Software Engineer – Telemetry, Observability & Platform Analytics

Overview

The PlayStation Portal Platform team is seeking a Senior Software Engineer to lead Telemetry, Observability, and Platform Analytics initiatives that drive platform performance, stability, reliability, and operational excellence.

In this role, you will be responsible for defining and executing the telemetry strategy for PlayStation Portal (AOSP-based), including architecture design, data collection frameworks, analytics platforms, dashboard development, and automation. You will enable data-driven decision-making across the organization and help continuously improve platform quality and user experience.

You will work closely with Engineering, Quality Engineering (QE), Security, and Infrastructure teams to leverage data collected from millions of devices, identify opportunities for improvement, and deliver outstanding platform experiences for our users.

Key Responsibilities

Telemetry Architecture & Strategy

Define and drive the overall telemetry strategy across the platform

Establish KPIs for performance, stability, reliability, and security

Design and standardize platform telemetry data models and collection mechanisms

Design and implement Telemetry SDKs and data collection frameworks

Define data quality, schema management, and versioning strategies

Observability & Analytics Platform

Design and implement platform observability architectures

Build and manage unified Metrics, Events, and Traces pipelines

Develop real-time and batch analytics platforms

Enable engineering teams with scalable analytics and insights infrastructure

Drive data-informed quality improvements and operational excellence

Dashboard & Reporting

Design and develop Platform Health Dashboards

Visualize key performance, stability, and reliability metrics

Build reporting solutions for engineering leadership and executive stakeholders

Automate anomaly detection, trend analysis, and reporting workflows

Automation & CI/CD Integration

Automate telemetry validation and quality monitoring

Integrate quality and performance metrics into CI/CD pipelines

Develop automated performance regression detection systems

Automate benchmark execution and results collection

Define, implement, and maintain quality gates

Cross-Functional Collaboration

Partner with QE teams to define and evolve quality metrics

Collaborate with Platform teams to implement telemetry collection mechanisms

Work with Security teams to design security-related metrics and monitoring

Partner with Infrastructure teams to optimize analytics and observability platforms

Required Qualifications

Genuine passion for creating outstanding user experiences and relentlessly improving platform performance, reliability, and quality through data-driven analysis and optimization

Bachelor's or Master's degree in Computer Science or a related field, or equivalent practical experience

5+ years of Android native development experience with strong expertise in Java, Kotlin, and Android Studio

Experience designing and implementing Telemetry and Observability systems

Experience developing Android/AOSP platform software

Experience building Metrics, Monitoring, and Analytics platforms

Experience using performance analysis and profiling tools (e.g., Android Studio Profiler, Perfetto, Systrace, atrace) for performance measurement, profiling, root cause analysis, and optimization at scale across system and application layers

Experience designing, building, and maintaining CI/CD pipelines

Experience leading technical initiatives in Agile development environments and collaborating effectively with cross-functional engineering teams

Proficiency in one or more of the following programming languages: Python, Java, Kotlin, or C++

Experience with dashboarding, visualization, and reporting tools

Experience designing and developing large-scale distributed systems

Preferred Qualifications

Experience with observability platforms such as Grafana, Kibana, Datadog, or similar tools

Experience with large-scale analytics platforms such as BigQuery, Snowflake, Spark, or equivalent technologies

Experience implementing and operating OpenTelemetry-based solutions

Experience developing consumer electronics products or gaming devices

Experience in Site Reliability Engineering (SRE) or Reliability Engineering

Experience building machine learning-based anomaly detection systems

Experience with modern JavaScript frameworks such as React, React Native, Angular, or similar technologies

Experience designing and developing responsive user interfaces and dynamic web applications

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.

In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.

$193,300—$289,900 USD

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

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Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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