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Sleep Expert - Sales

Mattress Firm
Posted 2 days ago, valid for 19 days
Location

San Pablo, CA, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The Sleep Expert at Mattress Firm will enhance the in-store customer experience by providing expert knowledge on sleep products.
  • Candidates are expected to drive sales performance while maintaining strong customer relationships and supporting company initiatives.
  • The position requires the ability to lift, push, or pull over 50 pounds and involves leveraging social media for brand awareness.
  • Applicants should have at least 1 year of experience in a sales or customer service role.
  • The salary for this position is competitive and commensurate with experience.

The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center. 

 

  • Create an environment where the customer is always at the center by cultivating strong relationships. 

  • Provide technical and product knowledge information to customers and serve as subject matter expert.  

  • Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.  

  • Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).  

  • Maintain awareness of the competition, advertisements and services offered by competitors. 

  • Leverage social media to positively impact brand awareness and increase sales.  

  • Lift, push, or pull 50+ pounds.  

 

 

 

CALIFORNIA RESIDENTS 

 

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicable. 

 

 

 

 

 

 

 

 

  

 

Now don’t fall asleep out there… the sooner that we receive your application, the closer you are to the career of your dreams!

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.




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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.