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Automotive Service Advisor

Tim Dahle Mazda Southtowne
Posted a day ago, valid for 23 days
Location

Sandy, UT 84090, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The Automotive Service Advisor position seeks a people-oriented individual who enjoys cars and problem-solving.
  • Candidates should have prior experience as a Service Advisor or in a customer-facing automotive role, with a strong knowledge of automotive systems.
  • The role includes greeting customers, diagnosing issues, creating repair orders, and recommending services to ensure vehicle maintenance.
  • The job offers a supportive work environment and opportunities for hands-on learning, with a focus on customer satisfaction.
  • The salary for this position is competitive, and a high school diploma or equivalent is required, with post-secondary education preferred.

Description

  Automotive Service Advisor – Be the Voice of the Service Lane! Are you a people-person who loves cars and solving problems? We’re looking for a rockstar Service Advisor to be the go-to connection between our customers and our service team. If you thrive in a fast-paced environment and love turning chaos into calm with a smile, you’ll feel right at home here!

What You’ll Do:

  • Greet customers like a champ and get the details on what their car needs 
  • Help diagnose issues (with a little road testing, if needed!)
  • Create clear, accurate repair orders and cost estimates
  • Keep customers in the loop about repairs, timelines, and any surprises
  • Recommend services that keep vehicles running like new
  • Test drive vehicles to confirm issues or fixes
  • Handle questions, concerns, and complaints with professionalism and care
  • Keep things moving—schedule appointments, coordinate with technicians, and follow up on repairs
  • Make sure cars are safe, secure, and ready to roll   

Perks of the Job:

  • Work in a fun, supportive environment
  • Play a key role in helping people take care of their cars
  • Learn and grow with hands-on experience
  • Be part of a company that values your input and energy

Ready to shift your career into high gear? Come join us and help drive a great customer experience every day! 

Requirements

 

  • A friendly, helpful attitude and excellent communication skills
  • An eye for detail and a knack for staying organized
  • Someone who genuinely cares about customer satisfaction
  • Prior experience as a Service Advisor or in a customer-facing automotive role (preferred)
  • Strong knowledge of automotive systems and maintenance services
  • Ability to explain technical information in a way customers understand
  • Comfort using scheduling and service software (we’ll train you on the specifics)
  • Valid driver’s license and clean driving record
  • High school diploma or equivalent (post-secondary education a plus) .



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