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Telarus was recently recognized by Inc. as a best workplace; our positive culture is our top priority. Telarus is the #1 global technology solutions brokerage with a singular focus on accelerating partner success through unparalleled resources, support, and education. We are professionally committed to providing the highest quality partner care. Telarus offers a competitive salary and a comprehensive benefits plan, including 401 (k) with matching and flexible PTO.
Role and Responsibilities:
Primary functions of this role include, but are not limited to:
•   Address Technology Advisor inquiries via e-mail or phone
•   Address inquiries for internal teams via e-mail or phone
•   Perform cable site qualification via CableFinder or Supplier processes
•   Cable Deal Registration management
•   Provide Cable quotes and contracts to Technology Advisors
•   Scrub Cable contracts for completeness and accuracy
•   Coordinate contract signature according to Supplier requirements
•   Attend Cable Supplier/Technology Advisor Trainings and ongoing relationship development
•   Become proficient in pricing activities for Cable suppliers
•   Salesforce quote and contract managementÂ
•   Transition orders in Salesforce to Order Support upon executed contract or completed order documents
•   1st level Cable escalation for pricing and contract requests
Qualifications and Education Requirements:
- High school diploma or equivalent
- Excellent organizational skills
- Excellent customer service skills
- Ability to be resilient to change
- Ability to work in a fast-paced environment
- Ability to work in a remote team environment
- Familiar with computer basics and a working knowledge in Microsoft Office applications (Outlook, OneNote, Excel, SharePoint)
Preferred Skills:
- Salesforce experience
- Strong multitasking skillsÂ
- Self-motivated, proactive, forward thinker
- Excellent communication and interpersonal skills; approachable and personable
- Collaborative team player with a positive attitude
- Adaptable, quick learner, able to thrive in dynamic environments
Additional Notes:
While not required, prior Cable/TSD/Telecom experience is a plus. Our company headquarters is located in Sandy, Utah.
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