Company Description

Ability Rehabilitation believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist owned with over 20 years of qualified therapy experience. Step inside our locations, and you will feel a culture of care, professionalism, and human connection. We serve communities in nine counties, with a total of 23 outpatient clinics, and we are still growing, so join our company and grow with us!

Job Description

We are seeking a highly organized and efficient Bilingual Central Scheduler to join our team in Sanford, United States. The ideal candidate will be responsible for coordinating and managing appointments, procedures, and resources across our healthcare facility, ensuring smooth operations and optimal patient care.

Manage and maintain the centralized scheduling system for multi-disciplinary services.
Coordinate patient appointments, procedures, and follow-ups using scheduling software
Communicate effectively with patients, healthcare providers, and staff to schedule and confirm appointments.
Resolve scheduling conflicts and make necessary adjustments to maximize efficiency
Ensure compliance with healthcare regulations and organizational policies
Collaborate with various departments to streamline scheduling processes
Handle patient inquiries and provide excellent customer service
Maintain accurate and up-to-date patient records in the scheduling tracking system.

Qualifications

Proven experience (2-3 years) in scheduling or related administrative role, preferably in a healthcare setting
Proficiency in scheduling software and Microsoft Office Suite, especially Excel
Excellent time management and multitasking skills
Strong written and verbal communication abilities
Demonstrated problem-solving skills and attention to detail
High school diploma or equivalent required; Associate's or Bachelor's degree in Healthcare Administration or related field preferred
Knowledge of medical terminology and procedures preferred
Familiarity with healthcare regulations and compliance standards
Ability to work in a fast-paced environment and handle high-volume scheduling
Strong organizational skills and ability to prioritize tasks effectively
Customer-oriented mindset with a commitment to providing exceptional service

Additional Information

At Ability Rehabilitation, we believe in fostering a rewarding and supportive work environment. We offer:

Competitive salary
Excellent benefits package including 401k, health, dental, vision, and generous paid time off
Multiple opportunities for professional development, specialization, and leadership
Employee discount plans
Employee Assistance Program (EAP)
Investment from a company that wants you to succeed and thrive

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