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Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate – measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions’ largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
Education and Years of Experience:
 1) Bachelor’s Degree
 2) 2+ years of applicable experience
Top Skills:
 SAP working knowledge, Advanced Excel, and Interpersonal skills
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Return authorization management and logistics processing of return shipments from customers to warehouse, including reconciling claims, invoice discrepancies, inventory variance, and product disposition.
• Work closely with Warehouse Operations, Logistics, Transportation, Finance, and Supply Chain teams.
• All other duties as assigned.
REQUIRED KNOWLEDGE, EDUCATION AND/OR EXPERIENCE:
• Bachelor’s degree or equivalent combination of education and experience.
• Advanced Excel required: V-lookups, Pivot Tables, Macros, etc.
• SAP experience required
• Understands the order life cycle as it relates to Warehouse, Logistics, and Supply Chain operations.
• Demonstrated ability to analyze information to identify and recommend appropriate course of action.
• Apply problem-solving skills to address issues and work through others for sustainable resolution.
Experience with materials management, master scheduling, or production planning helpful.
• Order management and customer service experience helpful.
• Experience with inventory management and warehouse operations.
• Able to read, prepare, interpret, and understand logistics documentation to ensure accuracy and determine actions for customer returns processing and resolution.
• Works on problems of routine scope requiring data analysis and reporting from system and non-system sources.
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