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Front Office/Project Recovery Assistant

Council on Alcoholism and Drug Abuse
Posted 3 months ago, valid for a month
Location

Santa Barbara, CA 93190, US

Salary

$20 - $24 per hour

Contract type

Full Time

Health Insurance
Paid Time Off

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Sonic Summary

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  • The Council on Alcoholism & Drug Abuse (CADA) is looking for a Front Office Assistant for their Project Recovery Program in Santa Barbara.
  • This full-time position requires one year of Front Desk/Administrative Assistant experience and one year of Customer Service experience.
  • The role offers a salary range of $20-$24 per hour, with potential for a rate increase for bilingual candidates.
  • Responsibilities include greeting clients, managing case files, scheduling appointments, and providing administrative support to various departments.
  • Candidates must have strong communication skills, experience with Microsoft Office Suite, and be knowledgeable about CADA programs.
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
The Council on Alcoholism & Drug Abuse (CADA) is seeking a Front Office Assistant for our Project Recovery Program in Santa Barbara to provide essential administrative support and customer service.

As the first point of contact for clients, you’ll welcome them as they begin their journey with our services! This role offers a unique and fulfilling experience, working closely with counselors and gaining insight into the administration of court-referred substance use programs. You’ll be part of a dedicated team of Alcohol and Drug Counselors who assist individuals in the community seeking to restore their driving privileges or address workplace-related challenges through therapy. 
This position is an excellent opportunity to gain hands-on experience in customer service, data entry, client support, care coordination, and an understanding of laws.

Qualifications: 
  • One year of Front Desk/Administrative Assistant experience.  
  • One year of Customer Service experience.  
  • Experience with Microsoft Office Suite.  
  • Experience working in a non-profit, social services setting.  
  • Strong communication skills with multi-line telephone systems.  
  • Excellent writing skills.  
  • Bilingual (English/Spanish) preferred. 
Responsibilities:  
  • Greets clients, provide information & connection to services 
  • Inputs client data and maintains case files. 
  • Schedules client-counselor appointments and compiles intake packets. 
  • Assists with preparing reports. 
  • Processes credit card, check, and cash payments for accounting.  
  • Orders office supplies and manages printed materials. 
  • Maintains pamphlet library and conference room calendar. 
  • Organizes testing materials and testing area and ensures that protocols for testing area are posted and maintained, conducts testing as needed.
  • Assists staff with office inquiries and is knowledgeable about all CADA programs. 
  • Provides administrative support to additional departments at Canon Perdido as assigned. 
Monday-Friday, evening hours until 8:00pm are required. Part time or full time available. This is an in-person position, and a successful candidate would be required onsite in Santa Barbara.    

Compensation is dependent of the level of prior experience and qualifications, with a salary range of $20-$24, and a rate increase potential for bilingual (Spanish/English).     

In compliance with the California Department of Health Care Services, staff require an up-to-date Tuberculosis test during the duration of employment.     

If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact HR via email at hr@cadasb.org or via phone at (805) 722-1313 with any questions. 



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