Description

Immediate Supervisor: Floor Manager

Classification: Part-time Non-Exempt, Hourly

Salary: $18.00 - $40.00 per hour based on experience

Primary Responsibilities:

The Food Server is a key member of the dining and event team, responsible for delivering exceptional service to our members. This position requires a warm, professional demeanor, attention to detail, and a commitment to high service standards. Servers are expected to anticipate needs, provide knowledgeable recommendations, and ensure every member feels welcome, comfortable, and valued. The ideal candidate is professional, detail-oriented, and a strong team player who thrives in a fast-paced, hospitality-focused environment.

Key Responsibilities:

General Expectations:

Arrive on time, in proper uniform, and ready to work at assigned station.
Maintain positive personal hygiene and cleanliness throughout the shift.
Demonstrate a friendly, courteous, and professional demeanor at all times.
Follow all national, state, and local safety, health, and sanitation guidelines.
Report unsafe conditions, accidents, or injuries to the Chef or Manager-on-Duty.
Collect and organize reservations and special requests.
Follow all club policies, procedures, and safety standards.
Be flexible and willing to assist in other areas as needed.
Uphold the club’s values of hospitality, respect, and excellence.
Support other roles as needed to ensure a seamless member experience.

Pre-Service Duties:

Prepare and stock condiments, dressings, and beverage stations.
Fold napkins and set up bread baskets with supplies.
Review daily prospectus sheets for special events, large parties, and room setups.
Prepare beverages, silverware, coffee pots, water pitchers, and service ware.
Polish silverware and ensure tables are fully set.
Prepare butter dishes, creamers, and cut lemons.
Stock iced tea and water stations, fill ice bins, and prepare glasses.
Organize dessert and soup stations with utensils and service ware.
Fill oil/vinegar dispensers, salt and pepper mills, and sugar caddies.
Assist with special tasks as assigned by supervisor.

Service Duties:

Greet members promptly and warmly.
Present menus and offer recommendations when appropriate.
Take and serve orders accurately.
Monitor ticket times and coordinate with kitchen stations to ensure timely delivery of hot and cold items.
Garnish and tray finished entrees for prompt delivery.
Deliver food to correct tables to ensure prompt service.
Carry take-out and delivery items to designated areas as needed.
Monitor kitchen and service areas for cleanliness and reset as needed.
Address member concerns professionally and positively.
Correctly bill accounts and obtain member signatures as required.
Assist in the setup, execution, and breakdown of private and club-hosted events.
Provide service in both plated and buffet-style formats, ensuring timely and professional delivery of food and beverages.
Work closely with the Events team to understand event timelines, guest expectations, and special requests.
Ensure all event areas are clean, organized, and set to Club standards before, during, and after events.

Post-Service Duties:

Wrap and store prepared butters, creamers, and lemon containers.
Clean and sanitize service counters, stations, and trays.
Take out trash and dirty linen from service stations.
Stock linen cupboards and reset rooms according to the next day’s prospectus.
Collect and secure silverware, glassware, and carafe.
Check all areas for cleanliness .
Reset dining rooms and event spaces for next service.
Cash out and reconcile shift transactions.
Complete assigned side work in both front and back of house.

Teamwork & Collaboration:

Work closely with all servers, runners, bussers, bartenders, and cooks to ensure a smooth and enjoyable member experience.
Maintain open communication with team members and supervisors.
Be available to work evenings, weekends, and holidays as needed to support dining and events.

Physical Requirements:

Must be able to lift 50lbs and stand for 8 hours

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