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Emergency Department Clerk

Kaiser Permanente
Posted 6 months ago, valid for 19 days
Location

Santa Clara, CA 95052, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The position involves greeting and registering patients, collecting revenue, and performing clerical functions such as answering phones and compiling statistics.
  • Candidates must have a High School Diploma or GED, successful completion of a Medical Terminology test, and typing skills of at least 25 words per minute.
  • The role requires good communication skills in English and the ability to provide high-quality service to patients and staff.
  • Preferred qualifications include knowledge of CICS/REGP, reception and cash handling experience, as well as bilingual skills.
  • The job grade is 4, and external hires must pass a background check/drug screen; specific salary details are not provided.

Essential Functions:


• Greet and register patients.
• Collect revenue and reconcile cash and documents at end of shift.
• Perform various clerical functions: answer phones, take messages, compile statistics.
• Use PARRS to register and log out, request charts, input information and make appointments.
• Maintain a safe and aesthetic work area and patient environment.

Grade: 4



Basic Qualifications:

• High School Diploma/GED

• Successful completion of Medical Terminology test

.• Typing 25wpm.

• Good communication in English, both verbal and written.

• Ability to provide a consistently high level of service to patients/staff.

• Ability to work in Labor Management Partnership environment

Preferred Qualifications:

• Knowledge of CICS/REGP preferred.

• Reception and cash handling experience preferred.

• Bilingual skills preferred.


External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.




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