Retail Optician *Excellent Benefits!

▶︎ Job Details:
• Job Title: Retail Optician
• Client: Japanese Retail Company
• Working Location: Santa Clara, CA
• Working style: On-site
• Employment Type: Full-time 
• Salary: DOE (approximately $23-26 per hr)
 
▶︎ What will you do:
・Ensure customer happiness with stellar customer service and demonstrate a high level of professionalism
Address customer needs promptly and in a friendly manner, while actively seeking to understand their concerns, requests, and expectations.
・Understand and handle customer complaints regarding products, services, sales, or other matters with honesty and integrity, while taking initiative to find appropriate resolution.s
・Ensure speed, efficiency, and accuracy in creating eyewear products
・Foster a warm, vibrant, and friendly atmosphere by being a supportive and compassionate team member
Eye exam pre-testing
・Actively participate in-store staff meetings to improve customer service, store operations, and sales goals.
・Provide appropriate training and support to less-experienced team members, and be a leader in demonstrating an exemplary work ethic.
・Adjust, fit, and assemble eyeglasses to suit each customer's unique preferences.
・Build team commitment to high standards of service, exceed customer expectations, and lead by example.

▶︎ Required Qualifications & Skills:
・High school or equivalent (G.E.D) education
・ABO Certification preferred
・One year of retail experience
・Availability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, and holidays.
・Strong communication skills (verbal & written), including strong relationship-building skills.
・Ability to adjust priorities and manage time wisely in a fast-paced environment
・Ability to be on your feet most of the day or moving on the sales floor or stock room