Primary Care Medical Assistant

About The Role

The Primary Care Medical Assistant in our Medical Assistant department is an hourly, full-time position dedicated to supporting primary care providers in delivering high-quality, patient-centered care. Working Monday through Thursday, you will play a key role in both clinical and administrative functions, ensuring smooth patient flow, accurate documentation, and a positive experience for every patient. This role is ideal for someone who is detail-oriented, compassionate, and comfortable working in a fast-paced outpatient environment, partnering closely with physicians, nurses, and other care team members.

What You'll Do

• Support primary care providers with direct patient care in an outpatient clinical setting, Monday through Thursday.
• Room patients, obtain and document vital signs, medical history, medications, and chief complaints accurately in the electronic medical record (EMR).
• Prepare exam rooms between patient visits, ensuring cleanliness, proper supplies, and readiness for procedures.
• Assist with basic in-office procedures (e.g., EKGs, injections, wound care) as directed by the provider and within scope of practice.
• Administer medications and immunizations under provider supervision and according to clinical protocols and safety standards.
• Collect, label, and process lab specimens (blood, urine, swabs) and coordinate with laboratory services for timely results.
• Reinforce patient education on treatment plans, medications, chronic disease management, and preventive care as instructed by the provider.
• Manage patient communications, including phone calls, portal messages, and follow-up instructions, ensuring timely and accurate responses.
• Support scheduling of follow-up appointments, referrals, and diagnostic tests, collaborating with front office and care coordination staff.
• Maintain accurate and timely documentation in the EMR, ensuring compliance with clinic policies, privacy regulations, and quality standards.
• Monitor and restock medical supplies and vaccines, and support inventory control and ordering processes as needed.
• Adhere to infection control, safety, and quality assurance protocols to promote a safe environment for patients and staff.
• Collaborate with the care team to improve clinic workflow, patient satisfaction, and quality metrics.
• Participate in staff meetings, trainings, and performance improvement initiatives related to primary care services.

Qualifications

• High school diploma or equivalent (GED).
• Completion of an accredited Medical Assistant program or equivalent clinical training.
• Current Medical Assistant certification or registration (e.g., CMA, RMA, CCMA, NCMA) or eligibility to obtain within a specified timeframe, as required by state or employer policy.
• Current Basic Life Support (BLS) certification or ability to obtain prior to start date.
• Previous experience as a Medical Assistant in a primary care or outpatient clinic setting preferred.
• Proficiency with electronic medical records (EMR) systems and basic computer skills (email, scheduling, data entry).
• Strong communication and interpersonal skills, with the ability to interact professionally with patients, families, and a multidisciplinary care team.
• Ability to perform clinical tasks such as obtaining vital signs, administering injections, performing EKGs, and collecting lab specimens in accordance with training and scope of practice.
• Demonstrated attention to detail, organizational skills, and reliability in following clinical protocols and documentation standards.
• Ability to work the established schedule of Monday through Thursday in an hourly, full-time capacity.
• Physical ability to stand, walk, and bend for extended periods, and to lift or move patients and equipment as needed, in accordance with job demands.
• Commitment to maintaining patient confidentiality and complying with HIPAA and all applicable regulations and clinic policies.