Senior Manager, Sales Operations - Ottava

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

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Sr Manager, Sales Operations
 

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
 

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.
 

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
 

We are searching for the best talent for a Senior Manager, Sales Operations to be based in Santa Clara, CA with consideration for Cincinnati, OH. Role will require position to be onsite 3 days per week with remote work 2 days per week.
 

Purpose:

The Sr Manager, Sales Operations leads forecasting, analytics, performance reporting, CRM discipline, and salesforce effectiveness for the OTTAVA US commercial organization. This role ensures pipeline visibility, demand planning accuracy, and operational consistency across the capital and clinical sales teams.

You will be responsible for:

• Own CRM, opportunity stage accuracy, pipeline reporting, and performance dashboards.
• Partner with Sales leadership to drive salesforce excellence and productivity improvements.
• Lead forecasting, demand planning inputs, and pipeline analytics to support S&OP and commercial planning.
• Manage KPI frameworks, business reviews, and operational routines.
• Provide insights that shape targeting, segmentation, and resource allocation.
• This role will also collaborate closely with Medtech Surgery counterparts (Surgery, Polyphonic and Monarch)

Qualifications/Requirements:

• 8+ years in sales operations, or commercial analytics.
• Strong CRM/reporting expertise.
• Analytical and process‑driven, with strong stakeholder communication skills.
   

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

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