Field Technician- BCycle Santa Cruz

Title: Field Technician

Reports to: Operations Manager

Location: Santa Cruz, CA

Job Type: Full-Time, Non-exempt, 32 hours per week (4 days per week, 8 hours per day) Evening and Weekend availability required

At Revolution, we believe in a future where every person has access to a bike—where cities are less congested and more connected. More than 200 team members work toward that future every day, one ride at a time.

We design and operate bike share systems that serve communities across North America. From large cities to small towns, college campuses, and corporate environments, we deliver solutions tailored to the needs of each place we serve.

At Revolution, you’ll be part of a team that values collaboration, curiosity, and practical problem-solving. We are committed to building an inclusive workplace where people can contribute meaningfully and grow. Our commitment to employee well-being is reflected in our recognition as a 2026 Platinum Bell Seal recipient by Mental Health America, honoring our efforts to foster a respectful and mentally healthy workplace.

Santa Cruz BCycle is looking for energetic, self-motivated Field Technician. This role is the public face of BCycle in the field; therefore, a positive and friendly attitude is an absolute necessity!  

A few of the benefits we offer:    

• Competitive compensation package  
• Affordable medical, dental, and vision insurance options  
• 401k with up to 4% employer match  
• 3 weeks PTO + 1 week sick time off per year
• Paid parental leave

Essential Duties and Responsibilities: 

• Electric bike battery swapping
• Balancing the system (moving e-bikes around) 
• Customer service/interaction (questions on the street) 
• Operating/maintaining sprinter van (clean and running)
• Bikes maintenance (two-week inspections, basic repairs, annual overhauls) 
• Maintaining stations (some troubleshooting, replacing parts, winterizing, batteries) 
• Installation and removal of stations 
• Events (prepping e-bikes, set up, tabling, tear down) 
• Ability to adapt to changing roles; other duties as assigned.

Education and/or Work Experience Requirements:  

• Requires High school diploma or GED
• Clean driving record is a must
• Positive attitude and self-motivation are a requirement 
• Small team skills and a willingness to have fun while completing the goals are a must!
• Impressive attention to detail
• Bike share experience a plus
• Schedule will vary depending on the season

Physical Requirements and Special Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

• Hours of work are dependent upon the shift, 32 hours per week, with evening and weekend hours required.
• Job requires working outdoors in various temperatures including rain, and both extreme cold and heat conditions. Also requires warehouse work and some office work when necessary.
• Will require bending, stooping, and lifting materials that weigh up to 65 pounds.
• Safely operate gas vehicles in heavy traffic in an urban environment.
• Will occasionally require working on short ladders.
• This job operates in a warehouse environment, remotely in a company vehicle, and outdoors in all weather conditions.
• This role requires the ability to speak clearly so listeners can understand, understand the speech of another person, see details of objects that are less than a few feet away, stand or sit for several hours straight at a time.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.