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Customer Service Representative - State Farm Agent Team Member

Garrett Seawright - State Farm Agent
Posted a month ago, valid for 16 days
Location

Santa Fe, NM 87503, US

Salary

Competitive

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • The role of Customer Service Representative - State Farm Agent Team Member with Garrett Seawright requires a strong focus on exceptional customer experiences to support the growth of the agency.
  • Candidates should possess strong communication and interpersonal skills, along with a detail-oriented approach and the ability to multitask.
  • Previous customer service experience is preferred, and the position offers opportunities for internal advancement for driven individuals.
  • The job includes responsibilities such as answering customer inquiries, assisting with policy changes, processing claims, and maintaining accurate records.
  • The position offers a competitive salary, benefits including license reimbursement and performance-based bonuses, and a flexible schedule.
Benefits:
  • License Reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Garrett Seawright - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.



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