Deposit Operations Specialist III

REPORTS TO 

VP of Deposit Operations

POSITION DESCRIPTION

Performs work in a centralized deposit operations environment, with limited supervision and follows established policies and department procedures. Provides back-office support associated with ACH and check processing. Assists in the performance of Account and CIF level file maintenance and other operational tasks to include the following duties: 

 MAJOR DUTIES AND RESPONSIBILITIES

• Daily processing of NSF, unposted/rejected check image and ACH items. Responsible for creating return image cash letters, preparation of ACH returns, balancing of check/ACH returns, chargebacks, and sending/receiving large dollar return notifications. 
• Responsible for researching item processing corrections/errors, check reject repair, and correction posting.
• Financial Crimes Defender: daily review, tracking and reporting.
• Daily review and monitoring of internal general ledger accounts relating to Deposit Operations. 
• Working with Fraud Manager and other banks on recovery of losses incurred by check and ACH fraudulent activities.
• Monitor and act on high-risk accounts by restriction and closure. 
• Maintain a working knowledge of fraud prevention guidelines and techniques.
• Assist with Escheatment, Levies and Garnishments.
• Assist in the processing of Positive Pay. 
• Processing outgoing ACH origination files. 
• Processing of ACH Reclamations
• Responsible for daily ACH Maintenance Review report, ACH Returns and NOC’s.
• Processing of deceased customer notifications
• Assist in performing various CIF and Account level file maintenance received from the branches and other employees within the department.
• Acts as a backup for all functions of the EIP/ACH area and assists with special projects as needed.
• Other Deposit Operations duties as assigned.
• Daily review of Deposit Operations critical maintenance.
• Daily printing of notices and loan statements 
• Daily posting of ATM/Debit Card representment/charge-back entries
• ACH Dispute Processing 

REQUIREMENTS

• Ability to work independently with minimum supervision, perform tasks accurately with excellent attention to detail. 
• Ability to multi-task, flexibility and the ability to work under pressure to meet deadlines.
• Good organizational, analytical, and communication skills; PC experience and data entry
• Prior bank operations experience preferred. 
• Ability to work with the public in a friendly, courteous and professional manner.
• Must be self-motivated and able to learn new tasks quickly.
• Strong knowledge of generally accepted accounting principles.
• Ability to work with the public in a friendly, courteous and professional manner.

PHYSICAL ABILITIES

This is primarily a sedentary position but there is frequent standing, crouching, reaching and pulling motions. Requires computer input with some repetitive motions. Requires light lifting and moving items of up to twenty pounds.

This job description in no way implies that these are the only duties to be performed by the employee occupying this position. The fundamental job requirements are included, and these are the essential job functions. Employees will be required to perform any other job-related duties assigned by their supervisor. Job descriptions and duties may be modified when deemed appropriate by management. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Century Bank is an Equal Employment Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.