Product Manager

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Meow Wolf opens portals of possibility. Come as you are! 

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration.  Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.  

We share a strong commitment to Belonging through our values of: 

• Collaborative Creativity: We believe the act of creating together amplifies possibilities.

• Provocative Playfulness: We celebrate the unexpected because it is the doorway to discovery.

• Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.

• Authentic Compassion:We are “kind punks” - supportive to each other and standing up for what we believe in.

• Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on….

Job Description:

Location: Santa Fe, NM

Compensation:

The base salary for this position starts at $99,910.  Compensation may vary based on candidate location and experience.  

The Product Managerwill work with the software engineering department to understand the “why” of requirements from stakeholders and translate them into the “why and how” with the technology division. 

This role is focused on having a holistic understanding of the product being worked on by the Product Engineering  team. The Product Manager is there from the start of the chaotic artistry of dreaming it up, recognizing the value to our customers, and understanding how to simplify the engineering and execution of the dream.

Success in this role is dependent on being highly self-motivated and self-managed, organized, always open to feedback/critique, and extremely collaborative. Leaping buildings in a single bound will certainly earn you bonus points towards success.

You will work directly with Product and Technology  team leadership, Product Designers, and Engineers to create customer experiences to accelerate the development of innovative products that meet consumers’ needs. 

Key Responsibilities:

•  Own and campaign for the product vision, and carry it through to release and beyond. 

• Engage stakeholders across the company to understand perspectives, bring in customer insights and data to distill requirements and manage priorities within the product roadmap

• Own our product roadmaps and prioritize building what matters most to achieve organizational goals and customer needs.

• Team up with Brand, Marketing and other key stakeholders to understand the reasons and priorities behind products being built.

• Work together with Product Designers in order to set up regular user testing cycles, and deliver a product that will delight and exhilarate Meow Wolf visitors.

• Set clear sprint goals for software engineering teams and facilitate efficient and effective execution of these goals. 

• Work with Data teams to establish product KPIs, baseline metrics, and goals to inform customer-driven features and product direction.

• Assist in the rapid prototyping of UI interactivity and interpret and understand the results of user testing to make better feature decisions and prioritization.

• Define the release process and coordinate all of the activities required to bring a product to market.

Required Qualifications

• 1-3 years of product management experience, including defining product roadmaps and bringing software products from concept to production.

• Ability to proactively identify and address issues independently.

• Data driven decision making and focus on customer experience, including the ability to co-lead user research and measure success by outcome rather than output.

• Strong understanding of project management tools, road mapping software, and resourcing.

• Keen knowledge of what is possible in modern Android, iOS, and web development and of design and interaction patterns and trends within each.

• Strong experience leading and directing design thinking for a wide range of products.

• Expert knowledge of UI design principles and techniques, including responsive design and mobile UI.

• Strong team collaboration skills, with proven experience working across disciplines towards a unified goal.

• Technical and coding experience of any kind is a great bonus.  Specifically experience with ecommerce websites, APIs, Mobile Applications, and any system architecture decisions will help in this role. 

• Ability to perform in a fast-paced product process under minimal supervision.

• Outstanding written and verbal communication skills, and the ability to present work to large groups.

Work Environment and Physical Demands 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.  

Work Environment: 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and scanners.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employee may be required to remain in a sitting or standing position for prolonged periods, and repeat motions that may  include the wrists, hands, and/or fingers. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.   Must be able to lift up to 10 pounds at times.

The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Schedule:

This is a full-time position averaging 40 hours a week, Monday to Friday, 9am to 5pm MT or 10am to 6pm MST  – occasionally requiring flexibility to work during evenings or weekends based on business needs, as well as travel to off-site locations depending on the role and need. 

Supervisor Responsibilities:

This position does require supervisory responsibility.

Travel: 

Exhibition travels for user research and other functions may be required

Other Duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

INCLUSION:  Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

BENEFITS:

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.  

• Medical Insurance options: PPO & HDHP*

• Dental and Vision Insurance*

• HSA, HRA, and FSA options*

• 401k Retirement Plan

• Company paid Life Insurance Policy and Disability Coverage(s)*

• Voluntary Critical Illness and Life Insurance Policies*

• Company Paid Employee Assistance Program

• Paid Parental Leave for 12 weeks

• Discount off Meow Wolf Gift Shop Merch and Cafes

• Admission to Meow Wolf attractions for employees and guests

*Regular or Project Based Full-time positions

Please visit www.meowwolf.com/careers for more information.