Medical Practice Coordinator - Orthopedics - Santa Monica

The Medical Practice Coordinator provides support services to the individual practice of each specific physician through daily monitoring/assessment of patients, physicians, clinic, administrative needs and/or requirements/regulations/policies and procedures of the Orthopedic/Physical Medicine clinic. The Coordinator assists the physician with the delivery of healthcare and manages the flow of patient care. They will also be trained and can be responsible for appointment scheduling, and to perform routine duties associated with the collection and maintenance of current patient demographics and insurance information and assist with surgery/procedure scheduling when needed.

Duties and Responsibilities:

• Provides support to the physicians’ clinical and administrative practices in coordination with the Operations Supervisor.
• Schedules procedures including pre-operative and post-operative appointments when needed. Coordinates medical clearance and additional testing for the scheduled procedure.
• Creates and/or edits physician schedule template.
• Closes out referrals from the referral work queues for their respective physician to ensure the efficiency of referral processing.
• Works with department managers/supervisors/lead personnel to ensure the efficiency of clinical and administrative operations. Creates and /or modifies operational procedures for the physician.
• Handles incoming calls and CS Link messages appropriately, supervise and manage voicemail and refer callers to other departments as needed, i.e., patient care calls for procedure scheduling, prescription refills, patient questions, etc. Returns calls within 1 business day.
• Assists with rooming patients in acquiring vital signs, weight, and blood pressure as necessary. Reviews current medications and records in EMR. Documents patient history on new patients, and established patients with new conditions, prior to the physician seeing the patient.
• Ensures that patient medical records, including reports and labs (if applicable), (EMR or hard copy) are available for physician’s review every single day.
• Cleans examination room after each patient visit per department or Cedars-Sinai protocol (e.g., replacing the paper on the examination table, the pillow covers and all infection prevention standards). Stocks patient room supplies as needed.
• Ensures that the appropriate studies, i.e. x-rays, MRI’s CT’s, etc. are available prior to the physician examination of the patient.
• Prepares medication tray with appropriate supplies for injections/aspirations.
• Assists provider during examination/procedure as advised by provide including applying and removing bandages, dressings, sutures, staples, etc.)
• Acquires pre-surgery paperwork i.e. orders, pre-operative questionnaire, etc. from patients who are surgical candidates.
• Applies orthopedic appliances. Removes casts, splints and other external devices.
• Assists as a chaperon when needed upon completion of the required Chaperon Training.
• Assists patients in ambulation and transfers.
• Assists with ordering medical supplies.
• Scribes as needed following the established policy guidelines and protocol.