Service Porter

Job DetailsJob Location: Santa Rosa, CA 95407Position Type: Full TimeSalary Range: $18.31 - $20.00 HourlyJob Category: ServiceHansel Volkswagen is seeking a reliable and customer‑focused Full-Time Porter to join our team in Santa Rosa, CA. If you enjoy working in a fast‑paced environment and delivering outstanding service, we’d love to meet you! As a Porter, you will ensure an exceptional customer experience at our dealership. This position is responsible for greeting customers, assisting them as they arrive, and ensuring vehicles are moved safely and efficiently throughout the property. The ideal candidate enjoys working in a fast‑paced environment, interacting with customers, and supporting multiple departments across the dealership. This role is essential in helping our team deliver the high level of service and professionalism our customers expect. As a Porter, you will welcome guests to our facility, guide them to the appropriate departments, offer refreshments, and answer basic questions. You will also be responsible for transporting vehicles safely on dealership grounds, maintaining a clean and organized environment, and helping ensure that both customers and employees have what they need to accomplish their goals. We are looking for someone friendly, reliable, and committed to providing excellent customer service.   Pay Range Pay Scale includes Base Hourly Compensation between $18.31 and $20.00.   Responsibilities & Duties Welcome customers upon arrival Direct customers to the correct department Offer coffee and refreshments Answer basic customer questions Safely move vehicles around the dealership Assist staff and customers to ensure smooth daily operations   Qualifications & Skills Strong customer service attitude Commitment to high customer satisfaction Ability to multi‑task Reliable and punctual Ability to pass a drug test Ability to pass a criminal background screening Benefits & Perks Medical Insurance Dental Insurance Vision Plan 401(k) 401(k) Employer Contributions Employee Discounts on vehicles, service, and parts About Us We are a proud family‑owned business with over 60 years in Sonoma County and more than 160 years in California. We represent nine exceptional automotive brands and are deeply committed to our people, our customers, and our community. We believe in long‑term growth, supporting our employees, and providing an environment where everyone can do their best work. See how Caring Drives Us: https://www.youtube.com/watch?v=CJ0mA0Sm7yA&t=22s