Entry-Level | Full-Time

We are hiring an entry-level Customer Service Representative for a fast-paced office environment. This position is ideal for someone with strong communication skills, excellent phone etiquette, and the ability to handle a high volume of incoming calls while providing outstanding customer support.

The ideal candidate is friendly, dependable, detail-oriented, and comfortable multitasking between phones, customer questions, order processing, and data entry.

Answer a high volume of inbound customer calls professionally and efficiently

Assist customers with questions regarding products, orders, and services

Process customer orders accurately and timely

Enter and update customer information in company systems

Resolve customer concerns while maintaining professionalism and positive customer relations

Provide excellent customer service and support in a fast-paced environment

Maintain accurate records and documentation

Communicate effectively with customers and team members

Requirements

Previous customer service experience is a plus but not required
Strong communication and phone skills
Friendly, positive, and professional demeanor
Comfortable handling heavy call volume throughout the day
Basic computer knowledge and data entry skills
Typing speed of at least 35 words per minute
Strong attention to detail and ability to multitask
Professional attitude and dependable attendance

Ideal Candidate

The ideal candidate is dependable, organized, customer-focused, and able to remain calm and professional while assisting customers in a busy environment.

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