Assistant General Manager

Assistant General Manager Job Description

Reports to: General Manager

Job Summary: Responsible for assisting in planning, directing, and coordinating all operations and personnel management. Ultimately responsible for managing the restaurant. 

Major Areas of Responsibility: 

• Monitor all restaurant operations and conditions to ensure the quality of the product and guest services.
• Monitor job performance; food and labor costs, budgets, and sales; labor payroll sheets.
• Complete knowledge of all expectations of the Manager position.
• Effective coaching/counseling.
• Manages HR issues.
• SNAG compliance.
• Payroll processing. 
• Trains and mentors Managers.
• Deliver team player annual reviews.
• Orientation of all new staff.
• Responsible for all FOH training.
• P&L involvement. 
• Understand General Ledger.
• Knowledge of accounts/approved vendors.
• Bar management. 
• Liquor inventory.
• Maintain budgeted food and beverage cost.
• Involved in increasing bar sales.
• Produce cost effective specials.
• Liquor ordering. 
• Handle cash transactions, comps, or voids, and amounts of cash in drawers.
• Enter all invoices.
• Create bartender schedules.
• Keep marketing material current.
• Menu spec compliance.
• Knowledge of Health Inspections.
• Understand the Ecosure goals.
• Display good judgement.
• Understand Specific Measurable Achievable Relevant Time-bound (SMART) goals.
• Maintain a positive attitude and professional approach to coworkers and customers. 

Qualification Standards

• Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Initiative — Job requires a willingness to take on responsibilities and challenges.
• Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
• Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
• Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
• Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Integrity — Job requires being honest and ethical.
• Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
• Social Orientation — Job requires preferring to work well with others rather than alone.

Essential Functions

• Stand for long periods of time.
• Use both hands and all fingers to handle, control, grasp, move, assemble or feel objects, tools, or controls.
• Repeat the same movements.
• Walk or stand for long periods of time.
• See details of objects that are less than a few feet away.
• See details of objects that are more than a few feet away.
• See differences between colors, shades, and brightness.
• Understand the speech of another person.
• Speak clearly so listeners can understand.
• Use stomach and lower back muscles to support the body for long periods without getting tired.
• Keep your hand and arm steady while moving.
• Move two or more limbs together (for example, two arms, two legs, or one leg and one arm).
• Bend, stretch, twist, or reach out their body.
• Be physically active for long periods without getting tired or out of breath.
• Focus on one source of sound and ignore others.
• Hear sounds and recognize the difference between them.
• Use muscles to lift, push, pull, or carry heavy objects.
• Use muscles for extended periods without getting tired.
• Determine the distance between objects.
• Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.
• React quickly using hands, fingers, or feet.
• Add, subtract, multiply, or divide quickly and correctly.
• Multitasking different work activities and shifting attention from one task to another.
• Heavy lifting up to 40 lbs.
• Occasionally exposed to toxic or caustic chemicals.
• Occasionally exposed to extreme cold and/or heat (non-weather).
• Available to work days, nights, weekends, and holidays.