Job Overview

We are seeking a motivated Commercial Account Manager to drive business growth and build strong relationships with new and existing clients. This role combines account management, business development, and operational coordination to ensure exceptional customer experiences and long-term client success.

The ideal candidate is proactive, customer-focused, and skilled at identifying opportunities to expand business while maintaining high service standards.

Key Responsibilities

Identify and pursue new business opportunities through networking, referrals, outreach, and relationship-building activities
Develop and maintain strong relationships with prospective and existing commercial clients
Understand client needs and recommend appropriate service solutions
Prepare proposals, quotations, and presentations to support business development efforts
Negotiate agreements and assist in closing new business opportunities
Maintain accurate records of client interactions, opportunities, and sales activities within the CRM system
Collaborate with internal teams to ensure successful service delivery and customer satisfaction
Monitor account performance and identify opportunities for growth and retention
Support operational activities and coordinate with team members to ensure projects are completed efficiently
Address client concerns and ensure a positive customer experience

Requirements

Qualifications

Bachelor’s degree required
Minimum of 1 year of experience in Sales, Business Development, Customer Service, or Account Management
Strong communication, negotiation, and relationship-building skills
Ability to manage multiple client accounts and priorities effectively
Proficiency with CRM systems and Microsoft Office applications
Strong problem-solving and organizational skills
Self-motivated with a results-oriented mindset

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