About the role

The Restaurant Supervisor supports the daily operations of assigned outlets by leading front-line service teams, maintaining service standards, and ensuring a seamless guest experience. This role is hands-on, guest-facing, and highly collaborative—balancing floor leadership with operational awareness and team development.

What you'll do

Supervise day-to-day service operations across assigned food and beverage outlets
Lead by example on the floor, providing active support during service periods
Ensure service standards, brand expectations, and safety guidelines are consistently met
Support staffing needs, including shift coverage, break compliance, and schedule adherence
Coach and develop team members through real-time feedback and ongoing training
Assist with onboarding and training of new hires
Address guest concerns professionally and resolve service issues in the moment
Partner with managers on service execution, menu knowledge, and operational flow
Monitor cleanliness, organization, and overall readiness of service areas
Support inventory controls, opening/closing procedures, and cash handling as needed

Qualifications

Previous experience in food and beverage or hospitality leadership preferred
Strong service mindset with a genuine interest in guest experience
Confident communicator who leads with clarity, warmth, and accountability
Strong attention to detail and follow-through
Flexible availability, including evenings, weekends, and holidays
Working knowledge of POS systems and basic cash handling

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