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About the role
The Food & Beverage Supervisor supports the daily operations of assigned outlets by leading front-line service teams, maintaining service standards, and ensuring a seamless guest experience. This role is hands-on, guest-facing, and highly collaborativeābalancing floor leadership with operational awareness and team development.
What you'll do
- Supervise day-to-day service operations across assigned food and beverage outlets
- Lead by example on the floor, providing active support during service periods
- Ensure service standards, brand expectations, and safety guidelines are consistently met
- Support staffing needs, including shift coverage, break compliance, and schedule adherence
- Coach and develop team members through real-time feedback and ongoing training
- Assist with onboarding and training of new hires
- Address guest concerns professionally and resolve service issues in the moment
- Partner with managers on service execution, menu knowledge, and operational flow
- Monitor cleanliness, organization, and overall readiness of service areas
- Support inventory controls, opening/closing procedures, and cash handling as needed
Qualifications
- Previous experience in food and beverage or hospitality leadership preferred
- Strong service mindset with a genuine interest in guest experience
- Confident communicator who leads with clarity, warmth, and accountability
- Strong attention to detail and follow-through
- Flexible availability, including evenings, weekends, and holidays
- Working knowledge of POS systems and basic cash handling
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