Dental Insurance Administration

Coastal Empire Periodontics & Implant Dentistry is seeking an experienced, detail-oriented Dental Insurance & Administrative Coordinator to join our growing specialty practice.

 

Candidates must be available to work in the office. This is a full-time, in-office position and does not offer remote work.

 

We are looking for someone who is customer-service oriented, professional, friendly, and confident on the telephone. The ideal candidate is detail-oriented, organized, able to multitask, and comfortable working in a fast-paced specialty practice where accuracy and efficiency are essential.

 

·         Verify insurance benefits for all new patient appointments

·         Update insurance annual maximums and deductibles for existing patients

·         Submit insurance claims for hygiene appointments daily and surgical procedures once records are complete

·         Post insurance payments to patient accounts

·         Follow up on outstanding insurance claims

·         Answer incoming calls with a professional and pleasant telephone manner

·         Schedule new patient appointments and coordinate patient scheduling

·         Assist with appointment confirmations and rescheduling

·         Balance daily financial reports and day sheets

·         Provide excellent customer service and a positive patient experience

·         Maintain accurate and complete patient and insurance information

·          

·         Minimum 2 years of dental front office or dental insurance experience

·         Strong knowledge of dental insurance verification, claims processing, and payment posting

·         Excellent telephone and customer service skills

·         Professional, friendly, and confident communication style

·         Highly detail-oriented and organized

·         Ability to multitask and prioritize in a fast-paced environment

·         Able to work efficiently while maintaining accuracy

·         Dependable, professional, and a positive team player

·         Experience with Dentrix preferred

·          

We are looking for someone who takes pride in their work, enjoys helping patients, and can confidently manage multiple responsibilities throughout the day. A strong work ethic, positive attitude, excellent telephone manners, and attention to detail are essential for this position.

To apply, please submit your resume.