(Remote) Client Representative

Remote Client Representative

Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)

Build a Career Where Growth Is Recognized

Are you looking for a career that rewards initiative, supports professional development, and offers the flexibility to work from home?

AO is seeking motivated, service-oriented individuals to join our team as Remote Client Representatives. This opportunity is ideal for professionals who enjoy helping others, building relationships, and developing their careers within a collaborative, performance-focused environment.

Whether you're beginning a new career or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we provide comprehensive training, mentorship, and ongoing support to help you succeed.

No prior insurance experience is required.

About AO

For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.

As part of the Globe Life family of companies, we are committed to helping families protect their financial future while investing in the long-term success of our team members through mentorship, leadership development, and performance-based advancement.

What You'll Do

As a Remote Client Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.

Client Responsibilities

• Meet with clients virtually through Zoom and phone appointments

• Answer questions regarding available benefits and coverage options

• Explain products and services clearly and professionally

• Assist clients with applications, enrollment, and policy updates

• Provide ongoing customer support and follow-up communication

• Build long-term client relationships through trust and exceptional service

• Maintain accurate client records and documentation

Professional Development

• Participate in structured virtual training and coaching

• Strengthen communication, leadership, and customer service skills

• Learn industry products, systems, and best practices

• Collaborate with a supportive remote team

• Continue developing professionally through ongoing mentorship

Why Join AO?

At AO, we believe exceptional careers are built through mentorship, opportunity, and continuous learning. Our culture is designed to recognize performance, encourage growth, and support long-term professional success.

Professional Development

• Structured onboarding and comprehensive training

• Twice-weekly virtual training sessions

• Ongoing coaching from experienced leaders

• Leadership development opportunities

• Clear pathways for career advancement

Recognition & Performance

Outstanding performance may be recognized through:

• Performance-based bonuses

• Leadership recognition programs

• Company incentive trips and retreats

• Team recognition events

• Career advancement opportunities based on results and leadership

100% Remote Work

• Work from anywhere within the United States

• Flexible scheduling options

• No daily commute

• Modern virtual work environment

Benefits

• Medical reimbursement program for qualifying representatives

• Company-supported life insurance

• Residual income opportunities

• Union-supported work environment

• Leadership conferences and professional development events

• Advanced virtual technology and collaboration tools

Qualifications

Successful candidates typically demonstrate:

• Excellent communication and interpersonal skills

• Positive attitude and willingness to learn

• Strong work ethic and accountability

• Professionalism and integrity

• Strong organizational and time-management skills

• Attention to detail

• Ability to work independently in a remote environment

• Desire for continuous personal and professional growth

Helpful Experience (Not Required)

Experience in any of the following areas is beneficial:

• Customer Service

• Client Relations

• Sales

• Retail

• Hospitality

• Healthcare

• Administrative Support

• Call Center Operations

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding career.

Requirements

• Must be at least 18 years of age

• Must be legally authorized to work in the United States

• Must be physically located within the United States

• Computer or laptop

• Reliable high-speed internet connection

• Webcam and microphone capability

• Quiet, professional workspace

Interview Process

Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.

All interviews are conducted virtually through Zoom to provide a convenient, accessible, and efficient hiring experience.

Ready to Build Your Future?

If you're looking for a career where your growth is supported, your contributions are recognized, and your success is driven by your commitment and performance, we'd love to hear from you.

Apply today and begin building a rewarding future with AO.

Work From Home. Grow Professionally. Build Your Future. 🚀