What you'll do:
- Gain insight into guests’ preferences through verbal and nonverbal cues, anticipating needs and personalizing the bar experience
- Prepare and serve cocktails, wine, beer, and non-alcoholic beverages with precision, efficiency, and consistency, following established recipes and standards
- Ensure high quality and consistency of the guest experience—details matter, from glassware and garnish to pacing and presentation
- Speak knowledgeably and eloquently about the hotel, restaurant, menu, and beverage offerings, including spirits, wine pairings, and seasonal features
- Maintain a clean, organized, and well-stocked bar, including proper setup, breakdown and adherence to safety and sanitation standards
- Inventory Awareness and management, Maintaining and establishing a PAR, handling bottle transfers between departments
- Process guest checks accurately, manage cash and POS transactions responsibly, and follow all responsible alcohol service guidelines
- Collaborate and work cohesively with servers, kitchen, and leadership to ensure smooth service flow
- Handle challenges with poise and positivity, resolving guest concerns thoughtfully and escalating when appropriate
- Maintain the ambiance and standards of the restaurant and hotel at all times while on property, serving as a visible ambassador of the brand
- Assist with training team on beverage skills
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Qualifications
- Hard-working team player with a positive attitude and strong attention to detail
- Passionate about hospitality, food & beverage and possess a desire to learn
- Proven bartending experience in a fast-paced environment
- Strong organizational skills
- Excellent communications skills and ability to multitask
- Excellent presentation and grooming standards
- Ability to endure abundant physical movement in various work areas
- The ability to lift and carry up to 30 pounds
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