Position Summary

The Process Technician is responsible for supporting and optimizing manufacturing processes to ensure efficient, cost-effective, and high-quality production. This role works closely with operations, quality, maintenance, and engineering teams to troubleshoot issues, implement process improvements, and support new product introductions. A strong capability in data analysis, automation, and digital tools—particularly Microsoft Excel—is essential, along with a solid understanding of manufacturing processes, CAD/CAM systems, and CNC programming.

Key Responsibilities

Analyze and improve manufacturing processes to increase efficiency, reduce waste, and improve quality
Troubleshoot production issues and implement corrective actions in a timely manner
Develop, document, and maintain standard operating procedures (SOPs) and work instructions
Support new product launches, including process development, tooling, fixturing, and validation
Monitor and analyze production data (efficiency, scrap, downtime) to drive decision-making
Develop and maintain Excel-based tools for tracking, reporting, and process optimization
Automate repetitive tasks and reporting through advanced Excel functions (macros, VBA, Power Query) or other programming tools
Collaborate with quality teams to investigate nonconformances and implement root cause corrective actions
Assist in the design of fixtures, tooling, and production aids using CAD software
Support CNC machining operations, including program review, optimization, and troubleshooting
Interpret and, when necessary, create or modify CNC programs using G-code and M-code
Work with CAM software to develop and optimize machining strategies (preferred)
Work with maintenance to ensure equipment reliability and minimize downtime
Lead or participate in continuous improvement efforts (Lean, Six Sigma, Kaizen)
Support cost reduction initiatives, including material usage and cycle time improvements
Ensure compliance with safety, environmental, and regulatory standards

Qualifications

Technical education, training, or equivalent hands-on experience in manufacturing, machining, or engineering-related field required
(Associate degree, trade school, apprenticeship, or relevant work experience all considered)
2–5+ years of experience in a manufacturing or production environment (preferred)
Advanced proficiency in Microsoft Excel (required), including formulas, pivot tables, and data analysis
Experience with Excel automation tools (VBA, macros, Power Query) strongly preferred
Programming or scripting experience (preferred) such as Python, SQL, or similar tools
Experience with CAD software (preferred), specifically SolidWorks and/or AutoCAD
Exposure to CAM software and CNC machining processes (preferred)
Understanding of CNC programming, including G-code and M-code (preferred)
Strong problem-solving and analytical skills
Ability to read and interpret engineering drawings and specifications, including GD&T
Experience with ERP/MRP systems (preferred)
Strong communication and teamwork skills

Preferred Skills

Hands-on experience with CNC machining, fabrication, or assembly processes
Familiarity with CAM software (Mastercam, Fusion 360, or similar)
Knowledge of process capability (Cp/Cpk) and statistical analysis
Experience with database management or data extraction (SQL)
Familiarity with automation, scripting, or API integration

Work Environment

Manufacturing/production floor and office environment
May require standing, walking, and occasional lifting
Exposure to machinery, noise, and industrial conditions

Key Performance Indicators (KPIs)

Production efficiency (OEE)
Scrap and rework reduction
Downtime reduction
Cycle time improvements
Data accuracy and reporting effectiveness
Process automation improvements and time savings
Cost savings from improvement initiatives

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