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Operations Client Service Manager

RIA Recruiting
Posted 2 months ago, valid for 20 days
Location

Scarsdale, NY 10583, US

Salary

$70,000 - $90,000 per year

Contract type

Full Time

Health Insurance

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Sonic Summary

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  • Nardis Advisors, an independent financial advisory firm based in NY, is seeking a Permanently Remote Operations / Client Service Manager.
  • The starting salary for this position ranges from $70K to $90K, with opportunities for growth.
  • Candidates should possess strong interpersonal skills and a desire to grow within the firm, along with excellent communication and organizational abilities.
  • This role requires managing daily client service requests, overseeing client onboarding, and developing processes and workflows.
  • Applicants should have at least a few years of relevant experience and will participate in a multi-step interview process, including assessments.

Nardis Advisors is a growing, independent financial advisory firm founded in 2009 and we are seeking a Permanently Remote Operations and Client Service Manager who takes ownership, drives execution, and ensures that both tasks—and people—move forward.

This is a hands-on role at the center of the firm. You’ll work directly with leadership to translate priorities into action, build structure, and make sure nothing falls through the cracks. While there is some client interaction, the core focus is operations, process, and getting things done. If you’re someone who brings structure, drives execution, and wants to grow with a firm where your impact is visible quickly, we’d love to hear from you!

This position will be permanently remote. We will provide you with equipment to work from home, but you will be expected to have a workspace where you can work comfortably full-time. This position is open to candidates in Eastern and Central time zones.

Salary & Benefits:

  • The starting salary range for this position will be $70K-$90K with opportunity for growth
  • Health insurance stipend
  • Permanently remote
  • Equipment provided

Responsibilities:

  • Own day-to-day operational workflows and execution
  • Oversee client onboarding and key service processes
  • Manage CRM systems, tasks, and follow-through across all touchpoints
  • Lead workflow management, tracking priorities and accountability
  • Run (and grow into leading) weekly team meetings with clear next steps
  • Improve processes and systems for efficiency and scale
  • Manage projects end-to-end with a focus on completion
  • Proactively solve problems and remove bottlenecks
  • Support leadership in executing firm-wide initiatives
  • NO business development / sales

Requirements:

  • A doer who drives outcomes and follows through relentlessly
  • Organized, detail-oriented, and highly accountable
  • Comfortable managing priorities, projects, and people
  • Clear, direct communicator who closes loops
  • Proactive, practical problem-solver
  • Motivated to grow into a broader operations leadership role

Qualified candidates will start the process by having a 15–30-minute zoom interview conducted by our consultant (who is the hiring manager for this position). If there is ground to move forward, you will be required to fill out a Career History Form and if you are selected to advance in the process, you will meet with the firm. Qualified candidates will be asked to take assessments.

Learn more about the firm at nardisadvisors.com.

We are an Equal Opportunity Employer.




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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.