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Customer Service Representative

RBGlobal
Posted a month ago, valid for 16 days
Location

Schenectady, NY 12325, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The Customer Service Representative position at IAA Holdings, LLC involves providing exceptional customer service, answering inquiries, and processing payments.
  • The role offers a $1,500 sign-on bonus for eligible new hires, excluding temporary workers.
  • Candidates are expected to have a minimum of 1 year of customer service experience to qualify for the position.
  • Full-time employees receive benefits including medical, dental, vision insurance, a 401k plan with matching contributions, and 15 days of PTO annually.
  • IAA Holdings, LLC operates a global marketplace for commercial assets and vehicles, conducting hundreds of live auctions worldwide.

Now offering a $1,500 sign-on bonus!  Please note: If you are a temporary worker working for RB Global you do not qualify for this bonus.

 

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.


IAA Holdings, LLC (IAA)


IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

 

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed.  Employees will also receive 15 days of PTO each year.



We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.  



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