Authorization Specialist - CNA

The Authorization CNA Specialist plays a critical role in supporting patient care by securing timely and accurate prior authorizations for a variety of healthcare services. This position ensures all authorization requests are properly documented and compliant with established protocols within the electronic health record system.

This role is ideal for a detail-oriented healthcare professional with experience in clinical or administrative coordination who is passionate about improving patient access to care.

A Day in the Life of Authorization CNA Specialist 

As an Authorization CNA Specialist, you will begin your day reviewing authorization requests for surgeries, diagnostic imaging, cardiac procedures, pharmacy, durable medical equipment, Veterans Administration services, and outside referrals.

Throughout the day, you will coordinate directly with healthcare providers, insurance companies, and patients to obtain approvals and resolve coverage issues. You will ensure that each request is complete, accurate, and properly documented in the electronic health record.

You will monitor pending authorizations, follow up as needed to avoid delays in patient care, and assist with appeals or denials when necessary. Collaboration with clinical and administrative teams is essential to keep patient care moving forward efficiently.

Qualifications

• High school diploma or equivalent required
• Completion of a Certified Nursing Assistant (CNA) program required
• Valid CNA certification and current state registration required
• Minimum of 2 years of experience in a healthcare setting, preferably in care coordination or administrative support
• Strong knowledge of insurance processes, including prior authorization requirements
• Proficiency with electronic health records (EHR) and standard office software
• Experience in a hospital or clinical environment with exposure to authorization workflows preferred
• Familiarity with medical terminology and clinical procedures
• Strong organizational and multitasking skills in a fast-paced environment
• Excellent communication and interpersonal skills with a focus on patient advocacy and customer service

Why Join Us?

• Play a vital role in ensuring patients receive timely care
• Work in a collaborative, team-oriented healthcare environment
• Gain specialized experience in insurance authorization processes
• Opportunities for professional growth and development
• Competitive compensation and benefits package

A conditional job offer is contingent upon successfully passing a pre-employment drug test and background checks. A Physical Capacity Profile may be required for some positions.