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ENTERPRISE: WCR We-Ko-Pa Casino Resort
JOB TITLE: WCR Surveillance Officer
DEPARTMENT NAME: WCR Surveillance
REPORTS TO: FMYNE Surveillance Shift Supervisor
POSITION STATUS: Regular Full-Time, FLSA Non- EXEMPT
HOURS PER WEEK: 40
POSITION DESCRIPTION:
Observe Casino operations to ensure that operations are adhering to requirements of the compact and tribal gaming ordinance internal controls.
ESSENTIAL DUTIES:
Essential functions may include the following tasks: knowledge, skills, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and does not comprehensively list all functions and tasks performed by positions in this class.
- Oversee the integrity of the gaming operations.
- Safeguards tribal assets represented by the Casino enterprise.
- Verifies jackpot payments.
- Memorize camera locations associated with the casino floor.
- Oversee opening, inventory, and removal of pull-tab boxes.
- Reviews and investigates customer disputes.
- Investigates Compact violations.
- Makes recommendations and writes follow-up reports.
- Safeguard the integrity of the gaming devices by regular inspections.
- Witnesses’ entry into gaming machines for maintenance.
- Keeps up-to-date knowledge of federal, state, and tribal ordinances, laws, and regulations governing gaming operations.
- Works varied shifts and days.
- Generate concise, thorough reports on investigative events.
- Interacts professionally with employees via radio, telephone, and email.
- Prepares investigative reports describing rule infractions, incidents and other non-routing events.
- Maintains awareness of possible situations that could compromise the safety of Casino patrons and employees.
- Performs other duties as assigned or required.
- Must have knowledge of federal, state, and tribal ordinances, laws, and regulations governing gaming operations.
- Must have knowledge of the regulations governing the rules and conduct of authorized games.
- Must be skilled in utilizing a computer and related software.
- Must possess oral and written communication skills.
- Must be skilled in applying provisions of the Gaming Compact.
- Skilled in establishing and maintaining effective and cooperative working relationships with other departments of the Tribal Regulatory Agency, We-Ko-Pa Casino Resort departments, vendors, other interested parties, and the public.
- Must possess strong memorization and multitasking skills.
- Must have fundamental knowledge of casino table games Blackjack, Roulette and Carnival games.
- Must obtain and maintain a State/Tribal License (including extensive background check and fingerprinting).
- Must pass a pre-employment drug test.
Minimum Qualifications/Education:
High school diploma or GED Certification
Computer and related software knowledge.
Three (3) years of investigative experience in a regulatory agency.
INDIAN PREFERENCE:
Preference will be given to qualified applicants from federally recognized Indian tribes. To be considered for Indian Preference, you must submit your Certificate of Indian Blood (CIB) with your application.
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