Systems Support & Administration – Account Management

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

We are seeking a detail-oriented and motivated individual to join our Account Management team to assist with Systems Support & Administration capacity. This entry-level role is focused on supporting the accuracy, structure, and integrity of customer data within our internal systems.

In this role, you will help ensure customer accounts are organized correctly and that teams across the organization can rely on accurate system data to support business operations.  You will gain hands-on experience with business systems, data management, and cross-functional coordination within a global organization.

This is an excellent opportunity for early-career professionals interested in developing foundational skills in business systems, data governance, and operation support within a global company.

• Maintain and update customer account information within internal systems
• Support account structure updates, including:
  • Company hierarchies
  • Business unit alignment
  • Data corrections
• Assist in executing data quality processes to ensure accuracy, consistency, and completeness
• Respond to internal requests related to system access, account visibility, and data updates
• Partner with cross-functional teams to investigate and resolve data or system-related questions
• Document processes and develop clear, user-friendly job aids and instructions
• Support system enhancements by participating in testing and rollout activities\
• Track and manage updates using Microsoft Azure
• Build foundational knowledge of:
  • Account Management processes
  • Opportunity lifecycle concepts
  • System and data governance standards

Qualifications

• Bachelor’s degree in business, Supply Chain, Information Systems, or a related field (or equivalent experience)
• Strong attention to detail and comfort working with data
• Interest in systems, data management, or business operations
• Ability to manage multiple tasks and prioritize effectively
• Strong written and verbal communication skills and willingness to learn
• Basic proficiency in Microsoft Office tools (especially Excel)

Nice to Have (Not Required)

• Exposure to CRM systems (such as Microsoft Dynamics or Salesforce)
• Internship or coursework related to data, systems, or operations
• Familiarity with process documentation or workflow tools
• Awareness of emerging tools such as Microsoft Copilot or AI-driven productivity solutions.

Additional Information

Expeditors offers excellent benefits:

In addition to the below, there is opportunity for bonuses in conjunction with normal salary. 

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus