BREAST TECH ASSISTANT

Description

Job Title

Breast Tech Assistant

Department

Mammography/Ultrasound

Reports to

Mammography Manager

Status

Full Time/Non Exempt

Position Summary

As a Breast Tech Assistant, you are responsible for providing excellent service and compassion in preparing patients for their medical imaging, assisting with breast biopsy patients as well as chaperoning male ultrasound techs when needed. In this position you must possess a positive and upbeat personality with a desire to deliver outstanding customer service and to work as part of a team. You will perform various tasks making sure you are delivering them with speed and accuracy. 

Detailed Responsibilities

• Ability to work in a fast paced environment.
• Proactively interacts with patients, family, and staff to ensure that customers have a positive first impression, that all interactions are helpful, and all needs are taken care of in a prompt and professional manner. 
• Work with patients in preparing them for their exams. This may include obtaining medical histories, having patients change and other required prep for the patient’s exam.
• Responsible for providing personalized service to every customer. 
• Assists with chaperoning of male ultrasound technologists. 
• Request and upload outside imaging for comparisons.
• Keep patient areas clean and stocked.
• Makes follow up calls for additional imaging and post biopsy calls to patients. As well as makes calls to referring physicians for positive pathology from a biopsy. 
• Must have the ability to multi-task, maintain calm demeanor, and be able to assist staff and patients during high volume time frames.
• Completes work in RIS and MagView, to include all addendums needed.
• Upholds the Mission, Vision, Values, and Goals of the organization
• Other duties as assigned

Specific Job Knowledge, Skill, and Ability

• Communication – must have excellent communication skills verbally and in writing.
• Customer Orientation – establishes and maintains customer relationships, building trust and respect by constantly meeting and exceeding expectations.
• Interpersonal Skills – able to work positively and effectively with other employees, patients and external parties
• Computer Skills – Basic computer skills required
• Policies & Procedures – demonstrates knowledge and understanding of organizational policies, procedures and systems
• Uses time efficiently.
• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality.

 Among the many benefits of a career with Southwest Medical Imaging, are the following:

• Medical, Dental & Vision Coverage
• Health Savings Accounts (HSA-available if enrolled in a high deductible plan)
• Flexible Spending Accounts (FSA)
• Dependent Care Reimbursement Accounts (DCRA)
• Employee Assistance Program (EAP available if enrolled in Health plan)
• 401(k) retirement plan
• Paid Time Off (PTO)
• Company Paid Basic Life & AD&D Insurance
• Voluntary Life Insurance
• Voluntary Short Disability 
• Company Paid Long-Term Disability
• Pet Discount Program
• 6 paid Company Holidays 
• Floating Holiday, Jury Duty & Bereavement Leave
• Tuition Reimbursement
• Competitive Salary
• Leadership Mentoring Opportunities

Requirements

Qualifications/Experience

• A minimum 2 years’ experience in a customer service position. Medical field experience is preferred. 
• CPR certification

Education

• Minimum High school diploma or GED required

Physical Requirements

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands/fingers, to handle, or feel; reach with hands/arms; and talk and hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.