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Description
The Sales Coordinator supports the hotel sales team by handling administrative tasks, coordinating client communication, and assisting with sales activities. This role is essential in ensuring smooth operations within the sales department, helping the team achieve revenue goals, and maintaining positive relationships with other hotel departments and clients.
- Prepare proposals, contracts, and sales agreements for clients.
- Maintain and update client databases, sales reports, and tracking systems.
- Assist with the preparation of presentations, collateral, and sales materials.
- Serve as a liaison between sales managers, clients, and other hotel departments.
- Respond to inquiries in a timely and professional manner.
- Coordinate site visits, property tours, and client meetings.
- Support sales managers with group bookings, event details, and rooming lists.
- Monitor room blocks and banquet space to ensure accuracy and compliance with contracts.
- Assist with follow-up calls and emails to prospects and clients.
- Verify group pick up for events for the purpose of rebates, commissions, etc.
- Coordinate client gifts with Sales & guest recognition programs with the Front Office. Coordinate details, special requests, VIP packages and promotions.
- Assist Sales team with site inspections for prospective clients.
- Upload BEOs, group resumes, and contracts to CRM ensuring all departments have the most up-to-date information about groups.
- Help coordinate sales events, tradeshows, and client appreciation activities.
- In some locations, ensure the event space is clean and set per the BEO before client events. Cooridnate any catering needs and execute on the day of the event.
- Work closely with other departments (e.g., Front Office, F&B) to ensure a cohesive approach to guest experience and revenue generation.
- Performs other duties as assigned.?
Requirements
Requirements:
- High School diploma or equivalent.
- Previous experience with banquets, event planning, or sales highly desired.
- Outstanding communication and interpersonal skills.
- Proficient in MS Office suite and related software.
- Valid drivers’ license and a driving record that meets the company’s insurance requirements.
Physical Requirements:
- Ability to use a computer for extended periods of time, either seated or standing.
- Ability to communicate both verbally and in writing.
- Excellent time management and organization skills
- Ability to occasionally lift and move up to 35 lbs.
- Ability to maintain flexible / extended work hours as needed by job demand and functions.
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