Position Overview
The Customer Service Representative (CSR) provides in-person support to customers by answering questions, resolving basic concerns, and ensuring a positive service experience. This role is ideal for candidates available to start immediately and looking to build experience in customer service and client support.
Key Responsibilities
- Greet and assist customers in a professional and friendly manner.
- Provide accurate information about services and programs.
- Handle customer inquiries and escalate issues when necessary.
- Maintain records of customer interactions and service activities.
- Support administrative and operational tasks as needed.
- Maintain a clean and organized customer service area.
Qualifications
- High school diploma or equivalent required.
- Strong communication and interpersonal skills.
- Customer-focused attitude and professional demeanor.
- Ability to multitask in a fast-paced environment.
- Immediate availability required.
Benefits Include:
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) with company match
- Paid training and professional development
- Career growth opportunities
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