Description

STORE Capital Advisors, LLC is seeking a Portfolio Operations Administrator to join our team!

How you will contribute to STORE’s mission:

The Portfolio Operations Administrator is a key member of STORE Capital’s Portfolio Operations team, responsible for supporting day-to-day tenant and property-level operations across a portfolio of over 3,500 properties and 600+ customers. This role is highly execution-focused and centers on coordinating tenant requests, managing documentation, and ensuring compliance with lease requirements and property obligations.

Working closely with tenants, municipalities, outside counsel, and internal teams, this position plays a critical role in maintaining portfolio health by ensuring operational matters are handled accurately, timely, and in alignment with established processes. This is a detail-oriented, administrative role ideal for someone who thrives in a structured, fast-paced environment and enjoys managing multiple workstreams with precision.

What will make you successful (Qualifications)

2+ years of experience in commercial real estate, property management, legal support, loan servicing, or similar operational role
Legal assistant or real estate administrative experience is a plus
Strong proficiency in Outlook, Word, Excel, and Adobe
Highly organized with exceptional attention to detail and accuracy
Ability to manage multiple tasks and deadlines in a fast-paced environment
Strong written and verbal communication skills, particularly in tenant-facing interactions
Ability to follow established processes while identifying opportunities for efficiency
Self-starter with a strong sense of ownership and accountability
Team-oriented with a solution-focused mindset

What most days will include (Primary Duties)

Coordinate with tenants regarding property-related matters, including maintenance, repairs, and improvement requests
Track and follow up on liens, violations, and compliance-related items with tenants and municipalities
Process and manage sublease requests, working with tenants, Portfolio Management, and outside counsel
Monitor and track property-level requirements, including energy benchmarking, filings, and regulatory deadlines
Manage incoming document requests, correspondence, and operational communications with external partners
Process wire requests and support transactional coordination as needed
Maintain and update property and lease data within internal systems
Coordinate third-party requests, including rights of entry and access agreements
Assist with property filings and compliance documentation
Maintain organized electronic files and ensure accurate recordkeeping
Provide timely notifications and updates to tenants regarding operational matters
Respond to and manage tenant service requests, ensuring resolution and follow-through
Support team priorities and contribute to a collaborative, high-performing team environment

What’s in STORE for you (Benefits & Perks)

Competitive Pay and Long-Term Pay Incentives
Hybrid Work Schedule/Time Flexibility
Comprehensive Health Benefits w/ $0 Cost Employee Benefit Plan Options
Employer Sponsored Life and Disability Policies
Generous Paid Time Off Program and Paid Parental Leave
Paid Volunteer Time Off
Thirteen (13) Paid Holidays Per Year
401(k) Profit Sharing Plan with 4% match; with NO vesting schedule
Employee Wellness Program
Employee Training Reimbursement Program
Employer Sponsored Electric Vehicle (EV) Charging Program

STORE Capital Advisors, LLC is a proud equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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